Title: auth0 is returning “Unauthorized” Last modified: November 24, 2020 --- # auth0 is returning “Unauthorized” * [shorio](https://wordpress.org/support/users/shorio/) * (@shorio) * [5 years, 6 months ago](https://wordpress.org/support/topic/auth0-is-returning-unauthorized/) * Our site, [https://billing.akana.com](https://billing.akana.com), started getting“ Unauthorized” from auth0 and can no longer login. Since our admin console is also linked with auth0, I cannot login to admin console, “wp-admin’, either. It looks like below code in WP_Auth0_LoginManager.php is getting “Unauthorized” from auth0. Our site has been working fine till recently. I tried to rename “ plugins” directory to “plugins.xxx” so that I can disable plugins and access to admin console, but it didn’t work. I was still getting auth failure after renaming “plugins” dir. How can I fix this? * $exchange_resp = WP_Auth0_Api_Client::get_token( $auth_domain, $client_id, $client_secret, ‘authorization_code’, array( ‘redirect_uri’ => $this->a0_options- >get_wp_auth0_url(), ‘code’ => $this->query_vars( ‘code’ ), ) ); * Here is the var_dump of the parameters we are sending to get_token: * string(29) “[https://akanacloud.auth0.com/”](https://akanacloud.auth0.com/”); array(2) { [“Auth0-Client”]=> string(136) “eyJuYW1lIjoid3AtYXV0aDAiLCJ2ZXJzaW9uIjoiMy43LjAiLCJlbnZpcm9ubWVudCI6eyJQSFAiOiI1LjUuOS0xdWJ1bnR1NC4yOSIsIldvcmRQcmVzcyI6IjQuNC4yNCJ9fQ ==” [“content-type”]=> string(33) “application/x-www-form-urlencoded” } array( 5) { [“redirect_uri”]=> string(43) “[https://billing.akana.com/index.php?auth0=1”](https://billing.akana.com/index.php?auth0=1”);[“ code”]=> string(16) “vdz7aW5M4PWt79x5” [“client_id”]=> string(32) “z5ae1cDXvEJNKwtUFm2SHprPO436nxDk”[“ client_secret”]=> string(64) “6TP8lJsIK5KLU9m55VVXAeS9RLqdmiDTVB9x194YKcTjDgmDDpv7CwodL1MtBuj6” * Here is the var_dump of response we are getting from get_token: * array(5) { [“headers”]=> array(22) { [“date”]=> string(29) “Tue, 24 Nov 2020 02:19:59 GMT” [“content-type”]=> string(16) “application/json” [“content-length”] => string(2) “60” [“connection”]=> string(5) “close” [“set-cookie”]=> array(3){[ 0]=> string(148) “__cfduid=dedd562a08def07af209184eec0d8a4da1606184399; expires =Thu, 24-Dec-20 02:19:59 GMT; path=/; domain=.auth0.com; HttpOnly; SameSite=Lax; Secure” [1]=> string(197) “did=s%3Av0%3A8d7776f0-2dfb-11eb-9e01-0d4c39c50c0e. i2h%2FyhF8%2BNAye6pYG2ypA5SCVtO30BqBTZPj%2BRFb6N4; Max-Age=31557600; Path=/; Expires=Wed, 24 Nov 2021 08:19:59 GMT; HttpOnly; Secure; SameSite=None” [2]=> string(189) “did_compat=s%3Av0%3A8d7776f0-2dfb-11eb-9e01-0d4c39c50c0e.i2h%2FyhF8% 2BNAye6pYG2ypA5SCVtO30BqBTZPj%2BRFb6N4; Max-Age=31557600; Path=/; Expires=Wed, 24 Nov 2021 08:19:59 GMT; HttpOnly; Secure” } [“cf-ray”]=> string(20) “5f6fa5f26b13c1bb- IAD” [“cache-control”]=> string(85) “private, no-store, no-cache, must-revalidate, post-check=0, pre-check=0, no-transform” [“strict-transport-security”]=> string( 16) “max-age=31536000” [“cf-cache-status”]=> string(7) “DYNAMIC” [“cf-request- id”]=> string(32) “0699a60b840000c1bb7e0f7000000001” [“expect-ct”]=> string(87)“ max-age=604800, report-uri=”[https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct””](https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct””);[“ ot-baggage-auth0-request-id”]=> string(16) “5f6fa5f26b13c1bb” [“ot-tracer-sampled”] => string(4) “true” [“ot-tracer-spanid”]=> string(16) “7ba1aa236bdaaf7f” [“ot- tracer-traceid”]=> string(16) “1aba8a3a5733375f” [“x-auth0-requestid”]=> string( 20) “c68d0d9c0551d234d2e0” [“x-content-type-options”]=> string(7) “nosniff” [“ x-ratelimit-limit”]=> string(2) “30” [“x-ratelimit-remaining”]=> string(2) “29”[“ x-ratelimit-reset”]=> string(10) “1606184400” [“vary”]=> string(15) “Accept-Encoding”[“ server”]=> string(10) “cloudflare” } [“body”]=> string(60) “{“error”:”access_denied”,” error_description”:”Unauthorized”}” [“response”]=> array(2) { [“code”]=> int( 401) [“message”]=> string(12) “Unauthorized” } [“cookies”]=> array(3) { [0]=> object(WP_Http_Cookie)#67 (8) { [“name”]=> string(8) “__cfduid” [“value”]=> string( 43) “dedd562a08def07af209184eec0d8a4da1606184399” [“expires”]=> int(1608776399)[“ path”]=> string(1) “/” [“domain”]=> string(10) “.auth0.com” [“httponly”]=> string( 0) “” [“samesite”]=> string(3) “Lax” [“secure”]=> string(0) “” } [1]=> object( WP_Http_Cookie)#66 (9) { [“name”]=> string(3) “did” [“value”]=> string(85) “s: v0:8d7776f0-2dfb-11eb-9e01-0d4c39c50c0e.i2h/yhF8+NAye6pYG2ypA5SCVtO30BqBTZPj+ RFb6N4” [“expires”]=> int(1637741999) [“path”]=> string(1) “/” [“domain”]=> string( 20) “akanacloud.auth0.com” [“max-age”]=> string(8) “31557600” [“httponly”]=> string(0) “” [“secure”]=> string(0) “” [“samesite”]=> string(4) “None” } [2]= > object(WP_Http_Cookie)#65 (8) { [“name”]=> string(10) “did_compat” [“value”] => string(85) “s:v0:8d7776f0-2dfb-11eb-9e01-0d4c39c50c0e.i2h/yhF8+NAye6pYG2ypA5SCVtO30BqBTZPj +RFb6N4” [“expires”]=> int(1637741999) [“path”]=> string(1) “/” [“domain”]=> string(20) “akanacloud.auth0.com” [“max-age”]=> string(8) “31557600” [“httponly”] => string(0) “” [“secure”]=> string(0) “” } } [“filename”]=> NULL } * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fauth0-is-returning-unauthorized%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ The topic ‘auth0 is returning “Unauthorized”’ is closed to new replies. * ![](https://ps.w.org/auth0/assets/icon-256x256.png?rev=3351758) * [Login by Auth0](https://wordpress.org/plugins/auth0/) * [Frequently Asked Questions](https://wordpress.org/plugins/auth0/#faq) * [Support Threads](https://wordpress.org/support/plugin/auth0/) * [Active Topics](https://wordpress.org/support/plugin/auth0/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/auth0/unresolved/) * [Reviews](https://wordpress.org/support/plugin/auth0/reviews/) * 0 replies * 1 participant * Last reply from: [shorio](https://wordpress.org/support/users/shorio/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/auth0-is-returning-unauthorized/) * Status: not resolved