Support » Plugin: Music Store - WordPress eCommerce » audio player does not appear anywhere

  • Resolved wearegalilee

    (@wearegalilee)


    i’ve installed the professional upgrade and everything seems to be working except the audio player feature, in place there is a blank space or a greyed out block depending on which player i try to install. i am running on WordPress 4.4.2 running Virtue theme. i checked the footer tag and added it also to the index as well but still nothing.
    http://www.brokenrecords.us/musicstore.html
    2nd problem, the ‘buy now’ button works, but if i add the ‘add to cart’ button it does not work at all.

    i really need your help with this problem. thank you

    https://wordpress.org/plugins/music-store/

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  • Plugin Author codepeople

    (@codepeople)

    Hi,

    If has been ticked the checkbox: “Protect the file” in the songs settings, I cannot check if the audio files have been associated to the songs correctly.

    Could you create a ticket in my private support page with the access to your WordPress to check the store and songs settings in detail, please?

    http://wordpress.dwbooster.com/support

    Best regards.

Viewing 1 replies (of 1 total)
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