Audio not playing for long time

Hi, I downloaded this plugin a long time ago for my website. I used it to create album covers that play music when you hover over them. It worked well for a while, but recently, it has stopped playing the song immediately when you hover over it and only begins to play it after you have been on the site for about three minutes. I want the song to play as soon as the mouse begins to hover over it but I cannot seem to find out how to fix it in the settings. It works fine when I am in the back end, but not when other people go to the site. Thanks

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