Support » Fixing WordPress » audio embed in wpdatatable

  • Resolved eyeland


    Since the plugin in question doesn’t have a support forum here, I thought that this might be the proper place to post.
    I am using the theme “Divi” and the plugin “wpdatatables”
    My problem is that I cannot get the wp audio embedded player to work when using a table generated by the plugin. The plugin dev is not answering my support tickets and I thought that I might be missing something obvious concerning the use of shortcodes inside an element already called by a shortcode?
    HEre is a page that illustrates the issue:
    On the page you can see 2 tables. The first one generated by wpdatatables, the second one a standard table created in the wp editor.
    As you can see, the audioplayer only shows up in the latter. Any thoughts?

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  • Moderator James Huff


    Volunteer Moderator 🚀

    As that is a commercial plugin, we ask that you please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Thanks for the advice James, i guess that my post should have been one of frustration over their slow response times as my first course of action ofc was to Start an official ticket. I guess I though that i was missing some obvious tag or something. I will keep waiting for them to answer the ticket 🙂

    Moderator James Huff


    Volunteer Moderator 🚀

    You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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