• Resolved glew

    (@glew)


    I leave 2 videos where I show how Atum incredibly puts me products without stock when they do.

    They are always with variable products.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    Hi glew,

    Thank you very much for your post.

    I am sorry you are experiencing an issue with the variable product. However, I can as well see that it seems to be that only one, right?

    From my base observation, so please understand I may be wrong, your product seems to have Broken database record. Your sync plugin shows an error in it too.

    Please, try to create the product once again (do not copy, but manually recreate) and see if it happens.

    Pavel

    Thread Starter glew

    (@glew)

    Hi Pavel its not only this, are several variables items, not all but several.

    Another thing its the plugin dosent work veri whell if you have a Multi Currency site.

    Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    Hi Glew,

    Thank you very much for your reply.

    I would be glad to help, but you need to work with me. Your last reply was 6 days ago and if you do not reply within few days, we treat an issue as resolved. Even though I understand you are busy, but please, do work with me and try what I suggested.

    The issue you have was not reported from any other user so it may be site related. We can help with that too, but would need you to open a support ticket. WP forum is very bad for support.

    Multi currency is a wide term. We work with WPML and if there is an issue is usually fixed within hours. No other 3rd party plugins are supported.

    Pls, open a ticket so our devs can help you.

    Pavel

    Thread Starter glew

    (@glew)

    Hi Pavel thanks, in the end I had to uninstall the Atum plugin.

    The biggest use was given to be able to load the purchase orders.
    But it was quite incomplete, or rather not functional that part of the plugin, so I decided to uninstall it at least until that aspect improves.

    Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    Hi glew,

    Thank you very much for your honesty and for your comments.

    It would be lovely to see you joining the super fast growing community in our official forum.

    Your thoughts on improvements would help.

    Best Regards,

    Pavel

Viewing 5 replies - 1 through 5 (of 5 total)
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