• Resolved m4f5r

    (@m4f5r)


    Ola pessoal, tudo bem?
    Estou com um problema no meu ecommerce no redirecionamento das paginas ao atualizar o carrinho, quando clico em atualizar ou adiciono mais um item ele ja redireciona para o checkout, como faço para arrumar isso
    Obrigado desde já!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there 👋

    Thanks for reaching out to us! I will be replying in English, but I’m happy to translate your messages. You can use Google Translate to translate my message: https://translate.google.com

    I’ve checked the link/URL you have provided us, but the site is under construction.

    As we cannot check the site so that we can check the issue, could you elaborate more on the issue that you are having? Could you clarify if it only happens when adding more than one product or when adding any product? Please consider taking screenshots too. They are often very helpful to us!

    Thanks in advance!

    Thread Starter m4f5r

    (@m4f5r)

    thanks for responding, this link contains the video of what is happening

    when clicking on update cart, it redirects to checkout

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Thank you for sharing a video with us 🙂

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thanks!

    Thread Starter m4f5r

    (@m4f5r)

    thank you friend, it worked, it was a plugin that was giving conflict, thank you very much for your help, god bless you immensely 😀 😀 😀

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    That’s awesome! Glad to hear that it worked 😄

    Amen! Wish you the best! 🙏

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Atualizar carrinho redireciona para o checkout’ is closed to new replies.