Support » Plugin: WooCommerce Print Invoice & Delivery Note » Attributes missing in invoice

  • Resolved RobertGomez


    Using the latest Version 4.3, my invoices no longer show any of my attributes, only showing product name, SKU and of course the price, Quantity and total.

    How can I fix it so it shows them again?

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Author tychesoftwares


    @robertgomez What version of WooCommerce you are using? Were you able to see attributes earlier with v4.1?

    i have same problem updating to newest plugin.
    attributes is not showing

    Same issue – basically the order_item_meta data (options on a product) are not printing any longer when outputting the invoice / delivery…

    This one is a biggy and needs sorting if anyone can help!

    @tychesoftwares I am running Woocommerce Version 3.1.2 and when I was running WooCommerce Print Invoice & Delivery Note Version 4.1.5 I could see the Variations (size, color…) Now I can’t

    Also with v4.1.5 and running the Fancy Product Designer it would show a bunch of metatdata (fpd_data) that was unneeded, I can give you access to 2 staging environments if you want to see both versions in action.

    @tychesoftwares I just got 3 calls with the same issue – great that the code is being actively updated & supported – but HUGE issue because our custom saddles have over 20 option selections – it had been working perfectly prior – everything we have is updated to latest – woo just had an update which included database.
    We use TM Product Options – and it has functioned with that for over a year – class=”tm-order-line-option item ” so it’s a different option call than standard…I didn’t have to modify it either.
    it’s not calling options at all
    Missing Option Choices

    honestly – how do I downgrade – this is killing as we print for our saddle makers to produce and all work is stopped

    Plugin Author tychesoftwares


    A fix for this issue will be pushed out tomorrow. You can expect an update in next 16 hours. The previous version (from 2 years ago) will also be made available to be downloaded.

    Plugin Author tychesoftwares


    @robertgomez That would be great if you can email the staging environment details to us on support at tychesoftwares dot com . That would help.

    thank you @tychesoftwares – I may just pull a backup – I had tweaked the code to work with TM Product Options I’m thinking – not sure – I know there were some other posts asking about that one – again – glad to see it supported again – it’s always been a nice option (that woo should include as part of the program!)


    I will email you here in a min. Thanks for the help!

    Hi, is the update to be released soon. It is really hard for us to work without the printing of attributes.

    Thanks in advance.


    Thank you for fast fixing… waiting for the update

    Thanks for the Update. It has worked.

    Now there is following issue: The attributes are in the same row like the SKU and there is no space between.

    How can I put the SKU in a new line?

    Plugin Author tychesoftwares


    Hi All,

    The issue of attributes not printing with the previous update has been fixed. The issue happened when we added compatibility fix for WooCommerce v3.1.0 & above versions.

    Plugin Author tychesoftwares


    Please update the plugin to its latest version 4.3.1. That should fix it.

Viewing 15 replies - 1 through 15 (of 20 total)
  • The topic ‘Attributes missing in invoice’ is closed to new replies.