Support » Plugin: WooCommerce Print Invoice & Delivery Note » Attributes missing in invoice

  • Resolved RobertGomez

    (@robertgomez)


    Using the latest Version 4.3, my invoices no longer show any of my attributes, only showing product name, SKU and of course the price, Quantity and total.

    How can I fix it so it shows them again?

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Author tychesoftwares

    (@tychesoftwares)

    @robertgomez What version of WooCommerce you are using? Were you able to see attributes earlier with v4.1?

    i have same problem updating to newest plugin.
    attributes is not showing

    Same issue – basically the order_item_meta data (options on a product) are not printing any longer when outputting the invoice / delivery…

    This one is a biggy and needs sorting if anyone can help!

    @tychesoftwares I am running Woocommerce Version 3.1.2 and when I was running WooCommerce Print Invoice & Delivery Note Version 4.1.5 I could see the Variations (size, color…) Now I can’t

    Also with v4.1.5 and running the Fancy Product Designer it would show a bunch of metatdata (fpd_data) that was unneeded, I can give you access to 2 staging environments if you want to see both versions in action.

    @tychesoftwares I just got 3 calls with the same issue – great that the code is being actively updated & supported – but HUGE issue because our custom saddles have over 20 option selections – it had been working perfectly prior – everything we have is updated to latest – woo just had an update which included database.
    We use TM Product Options – and it has functioned with that for over a year – class=”tm-order-line-option item ” so it’s a different option call than standard…I didn’t have to modify it either.
    it’s not calling options at all
    Missing Option Choices

    honestly – how do I downgrade – this is killing as we print for our saddle makers to produce and all work is stopped

    Plugin Author tychesoftwares

    (@tychesoftwares)

    A fix for this issue will be pushed out tomorrow. You can expect an update in next 16 hours. The previous version (from 2 years ago) will also be made available to be downloaded.

    Plugin Author tychesoftwares

    (@tychesoftwares)

    @robertgomez That would be great if you can email the staging environment details to us on support at tychesoftwares dot com . That would help.

    thank you @tychesoftwares – I may just pull a backup – I had tweaked the code to work with TM Product Options I’m thinking – not sure – I know there were some other posts asking about that one – again – glad to see it supported again – it’s always been a nice option (that woo should include as part of the program!)

    @tychesoftwares

    I will email you here in a min. Thanks for the help!

    Hi, is the update to be released soon. It is really hard for us to work without the printing of attributes.

    Thanks in advance.

    @tychesoftwares

    Thank you for fast fixing… waiting for the update

    Thanks for the Update. It has worked.

    Now there is following issue: The attributes are in the same row like the SKU and there is no space between.

    How can I put the SKU in a new line?

    Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi All,

    The issue of attributes not printing with the previous update has been fixed. The issue happened when we added compatibility fix for WooCommerce v3.1.0 & above versions.

    Plugin Author tychesoftwares

    (@tychesoftwares)

    Please update the plugin to its latest version 4.3.1. That should fix it.

Viewing 15 replies - 1 through 15 (of 20 total)
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