Title: Attributes custom sort changes again Last modified: July 30, 2021 --- # Attributes custom sort changes again * Resolved [davylyon](https://wordpress.org/support/users/davylyon/) * (@davylyon) * [4 years, 9 months ago](https://wordpress.org/support/topic/attributes-custom-sort-changes-again/) * Hey, * I got 150+ attribute terms which I need to sort manually. So I do it via drag& drop with the 3 lines right on each term. That works fine. It also shows the loading circle. * But whenever I refresh the page, the terms are in their old position. Everything I did, wasn’t saved. * How can I get woocommerce to save my changes? Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/) * (@aashik) * [4 years, 9 months ago](https://wordpress.org/support/topic/attributes-custom-sort-changes-again/#post-14718944) * Hi there! * > I got 150+ attribute terms which I need to sort manually. So I do it via drag& > drop with the 3 lines right on each term. That works fine. It also shows the > loading circle. > But whenever I refresh the page, the terms are in their old position. Everything > I did, wasn’t saved. * Can you please get back to us with a screenshot of the page you’re editing? * If you don’t already have a screenshot service installed, you can try [https://snipboard.io](https://snipboard.io) or [http://skitch.com/](http://skitch.com/). _You can share the direct link to the image as a response to this topic._ * [Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc] * — * Along with that, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then“ Copy for support”.  Once you’ve done that, paste it here in your response. * Thread Starter [davylyon](https://wordpress.org/support/users/davylyon/) * (@davylyon) * [4 years, 9 months ago](https://wordpress.org/support/topic/attributes-custom-sort-changes-again/#post-14718988) * Hey! Thanks for the reply. * Here’s a screenshot of the page. I try to drag and drop the items on the right red circle. That works. But when I reload the page, they’re on their old position again. [https://i.imgur.com/TcRTvup.jpeg](https://i.imgur.com/TcRTvup.jpeg) * And here’s the status message: * > ` > ### WordPress Environment ### > WordPress address (URL): [https://www.cavallo-shop.info](https://www.cavallo-shop.info) > > Site address (URL): [https://www.cavallo-shop.info](https://www.cavallo-shop.info) > WC Version: 5.5.2 REST API Version: ✔ 5.5.2 WC Blocks Version: ✔ 5.3.3 Action > Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.4.4 Log Directory Writable: > ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP > Cron: ✔ Language: de_DE External object cache: – > ### Server Environment ### > Server Info: Apache > PHP Version: 7.4.21 PHP Post Max Size: 50 MB PHP Time > Limit: 300 PHP Max Input Vars: 10000 cURL Version: 7.29.0 NSS/3.53.1 > SUHOSIN Installed: – > MySQL Version: 5.5.68-MariaDB Max Upload Size: 50 MB > Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: > ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ > 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0.00MB + Engine InnoDB cb2b_woocommerce_gzd_shipping_providermeta: > Daten: 0.02MB + Index: 0.03MB + Engine InnoDB cb2b_woodmart_wishlists: Daten: > 0.02MB + Index: 0.00MB + Engine InnoDB cb2b_woodmart_wishlist_products: Daten: > 0.02MB + Index: 0.02MB + Engine InnoDB cb2b_wpfront_ure_login_redirect: Daten: > 0.02MB + Index: 0.00MB + Engine InnoDB cb2b_wpfront_ure_options: Daten: 0.02MB > + Index: 0.00MB + Engine InnoDB > ### Post Type Counts ### > attachment: 5041 > cms_block: 45 customize_changeset: 4 elementor_icons: 1 elementor_library: > 6 elementor_snippet: 1 language_switcher: 3 mc4wp-form: 1 nav_menu_item: 146 > oembed_cache: 1 page: 32 post: 3 postman_sent_mail: 2 product: 1045 product_variation: > 38898 revision: 726 shop_coupon: 1 shop_order: 28 shortcoder: 3 tribe_events: > 2 tribe_organizer: 1 tribe_venue: 1 um_directory: 1 um_form: 7 user_registration: > 1 woodmart_slide: 10 wp-types-group: 1 wpcf7_contact_form: 2 > ### Security ### > Secure connection (HTTPS): ✔ > Hide errors from visitors: ✔ > ### Active Plugins (24) ### > WPML Multilingual CMS: von OnTheGoSystems – 4.4.10 > Classic Widgets: von WordPress- > Mitwirkende – 0.2 Contact Form 7 Multilingual: von OnTheGoSystems – 1.1.0 Contact > Form 7: von Takayuki Miyoshi – 5.4.2 Duplicator: von Snap Creek – 1.4.2 Elementor > Pro: von Elementor.com – 3.3.4 Elementor: von Elementor.com – 3.3.1 Peter’s > Login Redirect: von Peter Keung – 2.9.9 Dashboard-Zugriff entfernen: von Drew > Jaynes (DrewAPicture) – 1.1.3 Slider Revolution: von ThemePunch – 6.5.5 Shortcoder: > von Aakash Chakravarthy – 5.5 Ultimate Member: von Ultimate Member – 2.2.0 > Checkout Field Editor for WooCommerce: von ThemeHigh – 1.4.8 Germanized für > WooCommerce: von vendidero – 3.5.3 WooCommerce Multilingual: von OnTheGoSystems– > 4.11.6 WooCommerce Price Based on Country (Basic): von Oscar Gare – 2.0.22 > WooCommerce: von Automattic – 5.5.2 Woodmart Core: von – 1.0.27 WP All Import > Pro: von Soflyy – 4.6.9 WP All Import – WooCommerce Add-On Pro: von Soflyy – > 3.2.7 WPFront User Role Editor: von Syam Mohan – 2.14.4 WPML All Import: von > OnTheGoSystems – 2.2.0 WPML String Translation: von OnTheGoSystems – 3.1.8 > WPML Translation Management: von OnTheGoSystems – 2.10.6 > ### Inactive Plugins (6) ### > Inactive Logout: von Deepen Bajracharya – 2.0.1 > Slider Revolution Login Page > Add-on: von ThemePunch – 2.0.3 Slider Revolution Polyfold Scroll Effect: von > ThemePunch – 2.0.1 Slider Revolution Reveal Preloaders: von ThemePunch – 2.2.1 > Slider Revolution Typewriter Effect: von ThemePunch – 3.0.1 Toolset Types: > von OnTheGoSystems – 3.4.10 > ### Dropin Plugins (1) ### > maintenance.php: maintenance.php > ### Settings ### > API Enabled: – > Force SSL: – Currency: EUR (€) Currency Position: right_space > Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: > Product Types: external (external) grouped (grouped) simple (simple) variable( > variable) > Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) > > exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) > rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- > 5 (rated-5) > Connected to WooCommerce.com: ✔ > ### WC Pages ### > Shop-Basis: #6 – /shop/ > Warenkorb: #7 – /warenkorb/ Kasse: #8 – /kasse/ Mein > Konto: #9 – /mein-konto/ Allgemeine Geschäftsbedingungen: #13 – /agb/ > ### Theme ### > Name: Woodmart Child > Version: 2.5.0 Author URL: x Child Theme: ✔ Parent Theme > Name: Woodmart Parent Theme Version: 6.1.4 Parent Theme Author URL: [http://themeforest.net/user/xtemos](http://themeforest.net/user/xtemos) > WooCommerce Support: ✔ > ### Templates ### > Overrides: woodmart/woocommerce/archive-product.php > woodmart/woocommerce/cart/ > cart-item-data.php woodmart/woocommerce/cart/cart.php woodmart/woocommerce/ > cart/cross-sells.php woodmart/woocommerce/cart/mini-cart.php woodmart/woocommerce/ > checkout/form-checkout.php woodmart/woocommerce/checkout/thankyou.php woodmart- > child/woocommerce/content-product-cat.php Version – ist veraltet. Die Hauptversion > ist 4.7.0 woodmart/woocommerce/content-product.php woodmart/woocommerce/content- > single-product.php woodmart/woocommerce/content-widget-product.php woodmart/ > woocommerce/global/breadcrumb.php woodmart/woocommerce/global/form-login.php > woodmart/woocommerce/global/quantity-input.php woodmart/woocommerce/loop/add- > to-cart.php woodmart/woocommerce/loop/loop-end.php woodmart/woocommerce/loop/ > loop-start.php woodmart/woocommerce/loop/no-products-found.php woodmart/woocommerce/ > loop/orderby.php woodmart/woocommerce/loop/pagination.php woodmart/woocommerce/ > loop/sale-flash.php woodmart-child/woocommerce/myaccount/downloads.php Version– > ist veraltet. Die Hauptversion ist 3.2.0 woodmart/woocommerce/myaccount/form- > login.php woodmart-child/woocommerce/myaccount/orders.php woodmart-child/woocommerce/ > myaccount/view-order.php woodmart/woocommerce/product-searchform.php woodmart/ > woocommerce/single-product/add-to-cart/grouped.php woodmart/woocommerce/single- > product/add-to-cart/variable.php woodmart/woocommerce/single-product/meta.php > woodmart/woocommerce/single-product/product-image.php woodmart/woocommerce/ > single-product/product-thumbnails.php woodmart/woocommerce/single-product/rating. > php woodmart/woocommerce/single-product/related.php woodmart/woocommerce/single- > product/sale-flash.php woodmart/woocommerce/single-product/tabs/tabs.php woodmart/ > woocommerce/single-product/title.php woodmart/woocommerce/single-product/up- > sells.php woodmart/woocommerce/single-product.php > Outdated Templates: ❌ > Erfahre > wie du aktualisieren kannst > ### Geolocation debug info ### > Default customer location: base > MaxMind GeoIP database: ✔ MaxMind GeoIP license: > ✔ MM_COUNTRY_CODE: ❌ GEOIP_COUNTRY_CODE: ❌ HTTP_CF_IPCOUNTRY: ❌ HTTP_X_COUNTRY_CODE: > ❌ HTTP_X_REAL_IP: 185.55.75.4 HTTP_X_FORWARDED_FOR: ❌ REMOTE_ADDR: 185.55.75.4 > Real external IP: 185.55.75.4 WCPBC_USE_REMOTE_ADDR: – Geolocation Test: ✔ > ### PBC Settings ### > Version: 2.0.22 > Base location: DE Base currency: EUR Price Based On: billing > Shipping: – Test mode: – Test country: – Load products price in background:– > Prices entered with tax: – Calculate tax based on: billing Display prices in > the shop: excl > ### Zone Pricing Schweden ### > zone_id: schweden > name: Schweden countries: SE currency: EUR exchange_rate: > 1.50 auto_exchange_rate: no disable_tax_adjustment: no > ### Zone Pricing Niederlande ### > zone_id: niederlande > name: Niederlande countries: NL currency: EUR exchange_rate: > 1 auto_exchange_rate: no disable_tax_adjustment: no > ### Action Scheduler ### > Abgeschlossen: 17.600 > Oldest: 2021-07-15 10:38:27 +0000 Newest: 2021-07-30 > 11:03:29 +0000 > Ausstehend: 3 > Oldest: 2021-07-30 13:26:35 +0000 Newest: 2021-07-31 02:00:00 > +0000 > ### Status report information ### > Generated at: 2021-07-30 11:11:53 +00:00 > ` * [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/) * (@3sonsdevelopment) * [4 years, 9 months ago](https://wordpress.org/support/topic/attributes-custom-sort-changes-again/#post-14719953) * Hi [@davylyon](https://wordpress.org/support/users/davylyon/), * Thanks for sending over the SSR. Nothing there really jumps out to me as the likely cause of the trouble here. * Here’s what I’d like to suggest you try next. Go to the Attribute page again. This time open up the developer’s console. If there are any errors encountered they may appear here. * ![](https://cdn-std.droplr.net/files/acc_705319/Nk4eYG) * Try opening the console and then try to change the order of the terms. Let us know what you find out when you try that. * Also, try creating a test attribute and add about 10 terms in it. Can you change their order successfully? * Let us know and we’ll go from there. * Cheers * Thread Starter [davylyon](https://wordpress.org/support/users/davylyon/) * (@davylyon) * [4 years, 9 months ago](https://wordpress.org/support/topic/attributes-custom-sort-changes-again/#post-14726212) * Hey [@3sonsdevelopment](https://wordpress.org/support/users/3sonsdevelopment/) * Thanks for the reply. * Here’s a screenshot of the web console: [https://i.imgur.com/AxlA8cQ.jpg](https://i.imgur.com/AxlA8cQ.jpg) The listed errors came on loading the page. There were no new when I drag & drop the items. * I created a new attribute with only 10 items. I had no problem there, sorting them. After refreshing the page, they were still on the right position. So it has to do with the amount of attribute items? The attribute has about 194 items in it. * Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/) * (@gabrielfuentes) * [4 years, 9 months ago](https://wordpress.org/support/topic/attributes-custom-sort-changes-again/#post-14728373) * Hi [@davylyon](https://wordpress.org/support/users/davylyon/) 👋 * Thank you very much for the screenshot! * It sounds like this could be caused by a conflict with your theme or with another plugin.   The best way to determine this is to: - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/) - Disable all plugins except for WooCommerce - Repeat the action that is causing the problem * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) * Please make sure you have a good backup in place of your full site and database. If something goes wrong, it’s nice to know that you can restore your site. * Let us know how it goes! 🙂 * Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/) * (@gabrielfuentes) * [4 years, 9 months ago](https://wordpress.org/support/topic/attributes-custom-sort-changes-again/#post-14753311) * We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved. * Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic. * Cheers! Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Attributes custom sort changes again’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 6 replies * 4 participants * Last reply from: [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/) * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/attributes-custom-sort-changes-again/#post-14753311) * Status: resolved