Attribute save issue

  • Resolved WPGEEK

    (@lashac)


    1 year, 5 months ago

    Hey.

    I have used your plugin to add bulk attributes to products. It added attributes to products but I couldn’t display attributes in filters. I had to update product and then it worked.

    Then I deleted the plugin and now when I add the attribute to a product manually, I have to update product twice to be able to display it on the front end.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    1 year, 5 months ago

    Hello @lashac,

    Greetings of the day!

    I have checked the same scenario on our test environment and found that it is working fine. Newly added attributes are appearing on the frontend without making any specific product updates. Could you please let us know if there are any customised filters on your site frontend? We observe that you are already in contact with our support team. If you can provide staging site access to them, we can check the issue and resolve it at the earliest. Also, kindly provide a video reference to reproduce the issue on our test site.

    Looking forward to hearing from you soon.

    Thread Starter WPGEEK

    (@lashac)

    1 year, 5 months ago

    ok, give me your email and will send you the credentials to the website

Viewing 2 replies - 1 through 2 (of 2 total)
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