Attribute filter not working ver 4.6.2

  • Resolved mcaravaglia

    (@mcaravaglia)


    5 years, 9 months ago

    I see in this forum there has been an issue with the attributes filter. The issue is listed as “resolved” in an earlier version of the Woo Commerce plugin, but I am experiencing the same problem with vers. 4.6.2 which came bundled in my theme.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Riaan K.

    (@riaanknoetze)

    5 years, 9 months ago

    Hi there,

    Can you share a bit more? What exactly isn’t working? The reason I’m asking is that when looking at the link you provided, the only error I can see is one that’s related to the scrolling behaviour on that page and this, in turn, is powered by your theme:


    Link to image: https://d.pr/i/AIT2jD

    Thread Starter mcaravaglia

    (@mcaravaglia)

    5 years, 9 months ago

    Hello. When you look at the page their is no list of attributes. You see 3 images and a horizontal list of categories above the images, but no attributes are on the page, even though these 3 products have attributes applied. I have also tried adding filter by price and they won’t appear either.

    Fyi, this is just a test page.

    Thread Starter mcaravaglia

    (@mcaravaglia)

    5 years, 9 months ago

    No response? I answered your question more than a week ago. Is there a resolution to this issue, or not?

    Robert Ghetau

    (@robertghetau)

    5 years, 8 months ago

    Hi there,

    I can see you’re not using a theme developed by us(WooCommerce/Automattic), but by ThimPress.

    Could you tell us how are the filters supposed to appear? Also, are they a particular feature of the theme or do the filters show up with a theme like Storefront as well? If they are core WooCommerce widgets you can quickly test to see if they show up by using the Health Check & Troubleshooting to quickly preview how it would look with another theme.

    I hope this helps!

    Thread Starter mcaravaglia

    (@mcaravaglia)

    5 years, 8 months ago

    Robert,
    Thank you for responding; however, I was unable to wait weeks to resolve the issue, so I took a different direction that did not involve using Woo Commerce.

Viewing 5 replies - 1 through 5 (of 5 total)

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