Support » Plugin: Facebook for WooCommerce » Attribute Bug

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  • Plugin Author SkyVerge

    (@skyverge)

    Hey @pe4alov!

    Thanks so much for reaching out with this question. I can see that the plugin code does use the label when looking over a variation’s attributes, so it may be something that we need to get patched up!

    To confirm, would it be possible to send me a screenshot of the attributes setup in your WooCommerce store for this product, so I can run some tests locally?

    Cheers!

    Simon.

    Thread Starter Pe4alov

    (@pe4alov)

    Here is my attributes
    https://ibb.co/Mk88QWv

    Plugin Author SkyVerge

    (@skyverge)

    Hey @pe4alov!

    Thanks so much for confirming those details. I’ve been able to run some tests locally using a different slug for the attributes, and I can also see this behavior.

    I’ll gladly raise this request to our developers, as this seems to be the current function of the plugin at the moment. In order to adjust this further, it would require a review by our product team.

    In the meantime, it may be possible to adjust the outgoing data to Facebook through the use of one of the plugin’s filters. Though we would recommend only implementing this with the help of a developer. If you do have a developer resource available, I’d be happy to offer some pointers, just let me know!

    Otherwise, if the attribute label is used for the attribute slug, this would also be sent through to Facebook automatically.

    Thanks again for passing on this request, and I’m sorry it’s not better news at this time.

    Is there anything else I can help out with?

    Cheers,

    Simon.

Viewing 3 replies - 1 through 3 (of 3 total)
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