Attentive support – Improve account dashboard

  • pulgaradamse

    (@pulgaradamse)


    1 year, 1 month ago

    Very attentive and willing support, but the account tools played a trick on us to update our own data, change cards to renew the license. These accesses should exist in a practical way for the user and not raise a ticket for questions that must have an immediate solution, in addition there should be the option to continue with the payment if you leave it on standby, not that everything is blocked and you must raise tickets. It took us more than a week to be able to renew the license, contemplating emails, links with URLs that did not work to update card data.

    Improve this and it will be a powerful service.
    The excellent plugin, for this reason we renew it.
    good support

Viewing 1 replies (of 1 total)
  • Plugin Support Saiful Islam

    (@saifislam01)

    1 year, 1 month ago

    Hi @pulgaradamse,

    Thank you for providing your valuable feedback. We sincerely apologize for the inconvenience and frustration that you experienced.

    Please note that this forum does not allow us to discuss any paid subscription here. We need to follow the forum guidelines in this matter.

    Commercial products are not supported in these forums.

    If you have any further concerns or questions, please kindly contact through the website.

    We are here to assist you promptly and ensure that your experience with us is as smooth and satisfactory as possible.

    Regards!

Viewing 1 replies (of 1 total)
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