Support » Plugin: Smash Balloon Social Post Feed » Attention! It is NOT GDPR ready !

  • The plugin is NOT GDPR ready!
    And since the latest EU decision, a opt-in (!) is mandatory to Facebook, Instagram etc.
    This plugin may cause a warning letter!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hi @csigncsign,

    Thanks for taking the time to leave feedback. Are you referring to the Facebook “Like Box” widget which we include in the plugin? That widget is not GDPR compliant and we have information about disabling it at the following link on our website: https://smashballoon.com/custom-facebook-feed-gdpr-compliance/ It’s just the widget box displayed at the bottom of the feed which shows the Facebook Page information and number of likes (screenshot).

    It’s an official Facebook widget which we have no control over and so can’t change it to be GDPR compliant. However, it’s optional and doesn’t affect the functionality of our plugin and so can be completely disabled.

    If you have any other questions or concerns at all then just let us know.

    Many thanks,

    John

    No, I don’t mean the Lke Box (alone). The whole plugin makes a connection to Facebook – look in your developer tools and search for the hosts that are connected. Simply when installing the plugin, the connection is made. That is not GDPR compliant at all.

    Plugin Author smashballoon

    (@smashballoon)

    Hi csigncsign,

    Thanks for clarifying. The plugin has to make a connection to Facebook in order for you to authorize the Facebook app and connect to their API. This is required in order to be able to retrieve your Facebook posts from Facebook.

    John

    yes, maybe, but this makes it useless to use, if there is no option to make an opt-in to visitors of a site (since latest EU decision opt-in is mandatory)

    Plugin Author smashballoon

    (@smashballoon)

    @csigncsign, sorry for the confusion, I thought you were referring to the admin area after installing the plugin. On the front end of the site that visitors see there are only two places where a connection to Facebook is made; the Like Box widget, and the Facebook avatar for the Facebook page that posted. Both of these can be disabled. To disable the avatar just use the following setting: Facebook Feed > Customize > Post Layout > Show/Hide > Author Name and Avatar.

    That avatar image is loaded from the Facebook CDN, and so once this setting is changed then there will be no connection at all to Facebook on the front end.

    Let me know whether that resolves the issue for you.

    John

Viewing 5 replies - 1 through 5 (of 5 total)
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