can we (as a purchased customer) know you schedule on replying ticket ?
I created a ticket 36 hour ago, 12 hour later you request accessing my site and i reply instantly …..
After 24 hour of your first reply, i don’t see you accessing my site nor trying to solve the issue or reply my ticket but u do make reply to other user in between this 24 hour …..
So i would like to know you work on random day or ? cause 24 hour waiting for reply and realize you don’t even access my site …. is a bit too much, you might don’t treat your site serious but i do ….
Yes i agree, i don’t pay you premium, but i do understand you not even bother to access my site means i need to wait again for my problem to solve …..
So can provide your working hour, so we know when and what to expect ….
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