Attendees not being added to attendee list

  • Resolved buntport

    (@buntport)


    4 years, 3 months ago

    When people pay through paypal they are not being added to the attendee list. They are added to the orders list and I receive a confirmation email the the count goes down, but they aren’t on the attendees list. This is a major problem because there is no export for the orders list (which would also be helpful)

Viewing 1 replies (of 1 total)
  • Plugin Author Sky Shabatura

    (@skyshab)

    4 years, 2 months ago

    Hi there,

    I would first check that you have either IPN or PDT setup correctly to allow PayPal to send notifications to your site when a payment is completed.

    There can also be a delay before this is registered depending on your site’s cron settings.

    Hope that helps!

    Best,
    Sky

Viewing 1 replies (of 1 total)
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