Title: Attachments not opens
Last modified: May 15, 2021

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# Attachments not opens

 *  Resolved [shaonsina](https://wordpress.org/support/users/shaonsina/)
 * (@shaonsina)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/attachments-not-opens/)
 * The tickets Attachments not opening.
 * The Environment
    SupportCandy Version = 2.2.1 PHP Version = 7.3.27 WP version
   = 5.7.2

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * (@nsgawli)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/attachments-not-opens/#post-14441177)
 * Hello,
 * Please enable **fileinfo** extension for PHP on your server and then recheck 
   the issue. Please go to your cPanel and enable it. Otherwise, please contact 
   your hosting provider and ask them to enable it for you.

Viewing 1 replies (of 1 total)

The topic ‘Attachments not opens’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/attachments-not-opens/#post-14441177)
 * Status: resolved