I was under the impression that if a member of my website made a purchase but forgot to log in beforehand, the purchase would automatically link to their account on my website if they used the exact same e-mail address. Is this not how it works?
I used a test account on my website; made a purchase logged out as a guest and then after I made the purchase, I logged into that account and went to my Purchase History section and it says You have not made any purchases
As you can see in this screen shot https://i.snag.gy/yF4BNa.jpg the e-mail addresses are the same but there’s no user id attached to the customer.
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