Support » Plugin: Change wp-admin login » Assistance with incorrect page name

  • Resolved connectitseo

    (@connectitseo)


    One of my employees had installed the wp-admin change plugin and made the change, only thing is what he stated was the new page doesnt work, he thinks he may have mispelled it.

    Is there anyway to fix this or remove the plugin without access to wordpress admin?

    I obviously have full access to phpmyadmin and the file structure via CP file manager.

    Thanks

Viewing 13 replies - 16 through 28 (of 28 total)
  • connectitseo

    (@connectitseo)

    ahh I see you bypassed the wp-admin

    ok I am in. Thanks

    Plugin Author Nuno Sarmento

    (@nunosarmento)

    Please leave a review on my plugin – the problem was not with my plugin was the extra code you had wrongly in your .htaccess

    connectitseo

    (@connectitseo)

    Now something is not right… when I login I get fed the

    This page isn’t working
    connectit.net redirected you too many times.
    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS

    I am not blaming your plugin, I blame wordpress, as in all honestly nothing was done today with wordpress but your plugin added. so I guess I am screwed and will have to restore from an old backup.

    Plugin Author Nuno Sarmento

    (@nunosarmento)

    Please clean your browser cache or use incognito from google

    connectitseo

    (@connectitseo)

    cleaned cache on Chrome, Firefox and Brave and tried tor …. also have tried incognito
    something is wrong

    Plugin Author Nuno Sarmento

    (@nunosarmento)

    can you past the .htaccess here again ?

    connectitseo

    (@connectitseo)

    site works fine.. I just cant get admin access

    connectitseo

    (@connectitseo)

    # BEGIN WordPress
    # The directives (lines) between BEGIN WordPress and END WordPress are
    # dynamically generated, and should only be modified via WordPress filters.
    # Any changes to the directives between these markers will be overwritten.
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    # php — BEGIN cPanel-generated handler, do not edit
    # Set the “ea-php72” package as the default “PHP” programming language.
    <IfModule mime_module>
    AddHandler application/x-httpd-ea-php72 .php .php7 .phtml
    </IfModule>
    # php — END cPanel-generated handler, do not edit

    connectitseo

    (@connectitseo)

    its breaking after loging in and being sent to /wp-admin/

    Plugin Author Nuno Sarmento

    (@nunosarmento)

    The first thing I noticed is your using PHP version no longer supported (7.2) I strongly recommend your ask your hosting company to upgrade to 7.4 ASAP.

    Plugin Author Nuno Sarmento

    (@nunosarmento)

    Your site was hacked via the WordPress File Manager plugin
    WordPress File Manager plugin hacked:
    https://www.wordfence.com/blog/2020/09/millions-of-sites-targeted-in-file-manager-vulnerability-attacks/

    The site is fixed and malware cleaned – wordfence plugin still scanning the website for more issues.

    My plugin is installed. The login details are below.
    https://connectit.net/site

    Plugin Author Nuno Sarmento

    (@nunosarmento)

    The issue is now fixed. The problem was with WordPress File Manager plugin. The site was hacked. The user has restore an early backup.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    @nunosarmento

    I’ve deleted your offer to login to your user’s site. While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

    If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

    Thankfully are other ways to get information you need:

    You get the idea.

    We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

    When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.

Viewing 13 replies - 16 through 28 (of 28 total)
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