Support » Plugin: Gravity Forms ConnectWise Add-On » Assigning Ticket to User other then company contact

  • Hello,

    I’ve been using this connect-wise integration addon with Gravity Forms and it’s working great with the exception of one aspect. Whenever I set the user in the feed, the ticket that appears in Connect-Wise always defaults back to the company contact which is causing issues with the flows we have set up, what can I do to ensure the contact is set correctly.

    Thanks!

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