• Resolved roberto22

    (@roberto22)


    Hi,

    I have 3 shop managers creating orders on behave of the customer from the frontend.

    How can I assign those orders to that respective shop manager? And also, how can I filter order by shop manager in woocommerce>orders

    Thanks for the help!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    If they are placing orders for the customer from the frontend, this is as simple as having the shop managers log into their accounts to create the orders, and then you can filter based on the account the order is associated with.

    If this is a bit different situation, please explain in detail what it is that you’re trying to accomplish, and why having them login to their accounts won’t accomplish that.

    Have a great one!

    Thread Starter roberto22

    (@roberto22)

    Hi,

    Here i am logged in as shop manager and filling the customer information in checkout page from the frontend to complete the order https://prnt.sc/17v8aq3.

    Here you can see the order number is 89 https://prnt.sc/17v8ol7

    Now, when i go to woocommerce>orders i dont know what order belong to what shop manager as you can see here https://prnt.sc/17v9apj

    In order detail page i have that the client is the shop manager and not the actual customer https://prnt.sc/17v9yi2

    I am building a service woocommerce with 4 shop managers that will always be adding new orders on behave of the customer from the frontend because there are some features that are not available in the backend when adding a new order. So when a shop manager adds the order, i need the order to be assigned automatically to that shop manager, so each shop manager will know what order belong to whom.

    All shop manager will have access to all orders. An option would be to add a new column in woocommerce>order with the name of the shop managers like this https://prnt.sc/17vbaoj

    Thanks for the help!

    Thread Starter roberto22

    (@roberto22)

    Hi,

    Also when a shop mmanager adds a new order from the backend new filter appears in woocommerce>orders as you can see in the screenshot https://prnt.sc/17w7s0b for the order #91 that the he added from the backend.

    But if shop manager adds the order from the frontend, he doesnt get that filter option.

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    There’s not a way to do what you are wanting to do with WooCommerce by default.

    This would definitely require some customization using PHP.

    I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.

    I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.

    You can also visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Assign order to shop manager’ is closed to new replies.