Support » Theme: Ascend » Ascend theme and elementor

  • Resolved doronzamir

    (@doronzamir)


    Building a new website and like to using the elementor plugin, but when i am trying to enit page with elementor i am getting only blank page. how is it possible to solve that problem?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey,

    I just tested and the plugin works on my test site. Can you send a screenshot of the backend of that page so that I can try and copy your configuration?

    Thanks,
    Kevin

    Hello Kevin,
    I can give you my user name and password if you like so you can login My site.
    I have beleted the site and install wordpress, Acsend theme and Elementor again.
    when trying to edit page with elementor i am getting blank page without any widgets.

    you can login to: al-ma.co.il/wp-admin
    User Name: doron.m.zamir@gmail.com
    Password: FunFun@10

    Thank you for your help

    Dear Kevin,

    The problem has been solved!!! 🙂 i have found an artice about that probelm. just switch from disable to enable 🙂

    Thank you
    Doron

    Glad you found a solution! Make sure you avoid posting login information to this forum in the future. It is against the rules and opens up your site to malicious users. That’s why screenshots are best when dealing with issues in the admin. Be sure you’ve deactivated that user completely on your site, or at least change the password to ensure no one can access your site with that login.

    -Kevin

Viewing 4 replies - 1 through 4 (of 4 total)
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