Title: Arrow continuously spinning Last modified: August 21, 2016 --- # Arrow continuously spinning * Resolved [Base29](https://wordpress.org/support/users/base29/) * (@base29) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/) * Hello !! * I am sure this issue has been reported before but I can’t seem to find the solution. * Issue: * The arrow continues to spin after submission of the form. Though the emails are being sending perfectly but there is no notification that whether the message is sent or not and the users are ending up pressing the submit button multiple times and sending the same message multiple times. * What I have tried: * As the developer suggested to deactivate all the plugins and see if it works or not but in my case there is only one plugin active and that is CF7. Developer also suggested to switch themes to see whether there is a conflict with the theme.. I have done that too … I have switched to wordpress’s Twenty Thirteen and Twenty Twelve but the problem is still there so we can rule out the “Conflict with theme” as well * I would really appreciate is anyone can help on this … My request is that the developer of this plugin look in to this if possible .. * Thanks * [http://wordpress.org/plugins/contact-form-7/](http://wordpress.org/plugins/contact-form-7/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370885) * Can I see the site? * [hotelnovera](https://wordpress.org/support/users/hotelnovera/) * (@hotelnovera) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370893) * Hi Takayuki, * Same happens for my site too: [http://www.hotelnovera.ro](http://www.hotelnovera.ro) It seems the request returns an empty response after a minute of waiting. * Could you please have a look? * Thanks! * [Legrand_k](https://wordpress.org/support/users/legrand_k/) * (@legrand_k) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370942) * Same here! Please notice the email is sent but the arrows keep spinning forever. * You can have a look at [http://beta.santaclaragames.com/contact-us/](http://beta.santaclaragames.com/contact-us/) * WP is 3.7.1 and CF7 plugin version is 3.5.4 * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370944) * **[@hotelnovera](https://wordpress.org/support/users/hotelnovera/)** & **[@legrand_k](https://wordpress.org/support/users/legrand_k/)**: If you require assistance then, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post), please post your own topics. * [hotelnovera](https://wordpress.org/support/users/hotelnovera/) * (@hotelnovera) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370947) * It seems the problem on my site was generated by the ValidateAddress function in class-phpmailer.php I fixed it using the hack at: [http://stackoverflow.com/questions/16230797/timeout-when-calling-mail-anyparameter-with-phpmailer](http://stackoverflow.com/questions/16230797/timeout-when-calling-mail-anyparameter-with-phpmailer) * Hope it helps. * Thread Starter [Base29](https://wordpress.org/support/users/base29/) * (@base29) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370972) * Hello Takayuki !! * Here is the link to the page were the form is being used .. * [http://www.wildgoosechase.net.au/get-in-touch](http://www.wildgoosechase.net.au/get-in-touch) * Please take a look at it … any analysis and solutions will be appreciated * Thanks * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370974) * Have you ever used any cache plugins on the site? Seemingly there are remains of cache. Try removing them completely or setting cache correctly, as incorrectly configured cache can be a cause of this kind of issues. * Thread Starter [Base29](https://wordpress.org/support/users/base29/) * (@base29) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370975) * Thanks for the reply …. currently there are no cache plugins installed … but I had on in the past but removed it … could that be a problem ?? * Thread Starter [Base29](https://wordpress.org/support/users/base29/) * (@base29) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370976) * It seemed that there were files from the cache plugin lying around .. I deleted those and it seems to be working now .. * Thanks for the analysis Takayuki * Thread Starter [Base29](https://wordpress.org/support/users/base29/) * (@base29) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370977) * resolved * [Legrand_k](https://wordpress.org/support/users/legrand_k/) * (@legrand_k) * [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370987) * Spinning arrows happens when you have the “Enable SMTP Debug” enabled. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Arrow continuously spinning’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 11 replies * 5 participants * Last reply from: [Legrand_k](https://wordpress.org/support/users/legrand_k/) * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/arrow-continuously-spinning/#post-4370987) * Status: resolved