Support » Plugin: WooCommerce Square » Are there 2 Square WooCommerce plugins from WooCommerce?

  • If you go to woocommerce.com and look at the reviews for the Square Plugin, it shows an overall rating of 3.6 out of 5, with 10 5 star, 12 4 star, and 4 1, 2 and 3 star reviews. Two 4 star ratings will added just as I was looking at the reviews.

    WordPress.org rates this plugin as an overall 1.6 out of 5, with 6 5 star reviews, 1 4 star, 2 3 star and 43 1 star ratings. If you read the reviews, more than half of the 5 star reviews were actually bad reviews so the real overall rating is lower than 1.6.

    So my question is are there 2 plugins for Square from WooCommerce? Or is woocommerce.com using different data that shows the plugin they offer in a better light?

    My experience with this plugin is also a 1 star. It keeps disconnecting from Square so customers cannot checkout. No error message so we never know when it does it, it just loses the Square Location and is no longer connected to Square. You have to Disconnect and Reconnect the plugin to Square every few days. This has been going on for months. We have lost a lot of orders because of this.

    If there is a new better version of this plugin, we would like to switch to it. Otherwise I think we will have to switch and no longer use Square. I realize the WooCommerce version is a feee plugin and am not adverse to paying for one if they would fix the plugin, or there was an alternative.

    I appreciate any input the community has.

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