Support » Plugin: Export Users With Meta » Arabic Data

  • Resolved Ammar Tello

    (@ammartello97)


    Hello,
    I use this plugin and it’s perfect, but I have some problem that my website is an Arabic site, and my users data in an Arabic language, when I export it, the data in an export file it is a garbage.

    What I can do to become the data in an export file in Arabic ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Daniel Loureiro

    (@loureirorg)

    Hi @ammartello97,

    This plugin has UTF8 support so it should be working properly in Arabic.

    I don’t speak Arabic, but I did a test in Arabic and the plugin seems to be exporting properly. My test was to set “هذا اختبار” as a user name, export and open on LibreOffice. Once on LibreOffice, I was able to see the exact same “هذا اختبار” text there.

    I suspect of two things:
    1) The encoding on your Excel/Office/etc is not set to UTF8;
    2) Your plugin version is outdated;

    Please make sure you choose UTF8 encoding when opening the CSV on your Excel/OpenCalc/Google Sheet.

    Also, can you let me know which version of the plugin you are using?

    Thread Starter Ammar Tello

    (@ammartello97)

    Hello @loureirorg
    Thanks for your reply,

    My plugin version is 0.5.0 and I think it’s the last version

    when I import a .csv file to Unicode UTF8, it’s give me a right users data, thank you
    but I should do this operation every time, when I download a .csv file.
    thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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