Title: Apprve status issue
Last modified: September 20, 2021

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# Apprve status issue

 *  Resolved [divyauser](https://wordpress.org/support/users/divyauser/)
 * (@divyauser)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/apprve-status-issue/)
 * Hi Support,
 * On the main user screen it says they are approved as Status, but if you actually
   go into their profile, at the very bottom it indicates pending.
    You can see 
   this example for BCorry.
 * [http://prnt.sc/1sxnkse](http://prnt.sc/1sxnkse)
    [http://prnt.sc/1sxnll4](http://prnt.sc/1sxnll4)
 * The website is live and we need to fix this issue asap.
 * FYI, latest version 2.2.4 of ultimate member is installed on the website.
 * Waiting for your swift reply.
 * Thanks,
    Divya

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/apprve-status-issue/#post-14889243)
 * [@divyauser](https://wordpress.org/support/users/divyauser/)
 * Try to clear the UM user profile cache.
 * UM -> Dashboard -> Clear cache of xx users
 * Do you have a caching plugin active?
    -  This reply was modified 4 years, 7 months ago by [missveronica](https://wordpress.org/support/users/missveronicatv/).
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/apprve-status-issue/#post-14900265)
 * Hey there!
 *  This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread by changing the Topic Status to ‘Not 
   Resolved’ if any other questions come up and we’d be happy to help. 🙂
 * Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Apprve status issue’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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 * 2 replies
 * 3 participants
 * Last reply from: [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/apprve-status-issue/#post-14900265)
 * Status: resolved