Title: Approve vs Activate
Last modified: August 22, 2016

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# Approve vs Activate

 *  Resolved [novice_girl](https://wordpress.org/support/users/novice_girl/)
 * (@novice_girl)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/approve-vs-activate/)
 * Hello,
    We’ve been really enjoying this plugin. Thank you! One problem we’d like
   help with is that are about to launch our new web site and would like to streamline
   the registration process before the site goes live. I’ve found that you have 
   to both “approve” and “activate” a user before that person can log on the site.
   If you do one or the other the person still gets an approval email but when that
   person tried to log on to the web site it will give them an error message. Both“
   approve” and “activate” sends an email to the newly registered person, totally
   2 emails. Is there a way to streamline this down to people just receiving one
   email? Thank you.
 * [https://wordpress.org/plugins/new-user-approve/](https://wordpress.org/plugins/new-user-approve/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Josh Harrison](https://wordpress.org/support/users/picklewagon/)
 * (@picklewagon)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/approve-vs-activate/#post-5296793)
 * Are you using this with multisite? I’m assuming this just because you say you
   are having to activate a user.
 * Currently multisite is not supported.
 * For single site installs, the approval email does contain the login information.
 * If I am misunderstanding your issue, please excuse me. Let me know either way.
 *  Thread Starter [novice_girl](https://wordpress.org/support/users/novice_girl/)
 * (@novice_girl)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/approve-vs-activate/#post-5296830)
 * Thank you for your response Josh. Our IT guy at work was apparently communicating
   with you behind the scenes and was able to remove the “activate” option when 
   approving new users, hence the program is now only sending out one email approval.
   Unfortunately, I don’t know what multisite is or else I would tell you whether
   or not we’re using it.
 * Thanks for the great plugin!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Approve vs Activate’ is closed to new replies.

 * ![](https://ps.w.org/new-user-approve/assets/icon-128x128.gif?rev=2544141)
 * [New User Approve](https://wordpress.org/plugins/new-user-approve/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/new-user-approve/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/new-user-approve/)
 * [Active Topics](https://wordpress.org/support/plugin/new-user-approve/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/new-user-approve/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/new-user-approve/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [novice_girl](https://wordpress.org/support/users/novice_girl/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/approve-vs-activate/#post-5296830)
 * Status: resolved