Title: Approval problem
Last modified: August 21, 2016

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# Approval problem

 *  Resolved [BillHam](https://wordpress.org/support/users/billham/)
 * (@billham)
 * [13 years ago](https://wordpress.org/support/topic/approval-problem/)
 * I’ve just installed this plugin as an addition to the S2Member plugin to attempt
   to control who registers on my site. I get some problems in testing:
 * 1. I register a test user. Fine – the emails get sent to both that user’s email
   address and the Admin’s. If I try to log in as the new user before approval, 
   then the login page is just redisplayed blank with no error message in the pink
   box (it’s blank). This is despite switching on the default option for this situation
   to say the account is awaiting approval.
 * 2. (And this is where I really get confused as it appears to conflict with the
   above) After registering a test user and getting the email telling the Admin 
   that a new user needs to be approved, I click on the link there to go to edit
   the new user’s profile and ‘somehow’ approve it. It tells me that the user is
   already activated and its status is ‘approved’. Where, when and how is the Admin
   supposed to do the approving? There’s no option to unapprove either. (OK, that’s
   Problem #3)
 * As I said, this seems to conflict with problem #1 as there, it looks like the
   user is not activated. Maybe (or maybe not) it is using the wrong password as
   delivered by the default WordPress ‘new user’ process), but there is no error
   message to say what’s wrong.
 * 4. There is no email to the user telling him that he has been approved. After
   I go in as Admin and look at the new user’s profile, then I can subsequently 
   log in as that user with the password sent by WP.
 * I hope someone can unconfuse me. Please. This does look on the surface to be 
   the plugin I need, but it just don’t work at the moment.
 * [http://wordpress.org/extend/plugins/new-user-approve/](http://wordpress.org/extend/plugins/new-user-approve/)

The topic ‘Approval problem’ is closed to new replies.

 * ![](https://ps.w.org/new-user-approve/assets/icon-128x128.gif?rev=2544141)
 * [New User Approve](https://wordpress.org/plugins/new-user-approve/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/new-user-approve/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/new-user-approve/)
 * [Active Topics](https://wordpress.org/support/plugin/new-user-approve/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/new-user-approve/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/new-user-approve/reviews/)

## Tags

 * [approval](https://wordpress.org/support/topic-tag/approval/)
 * [approve](https://wordpress.org/support/topic-tag/approve/)
 * [emails](https://wordpress.org/support/topic-tag/emails/)
 * [member](https://wordpress.org/support/topic-tag/member/)
 * [new](https://wordpress.org/support/topic-tag/new/)
 * [Registration](https://wordpress.org/support/topic-tag/registration/)

 * 0 replies
 * 1 participant
 * Last reply from: [BillHam](https://wordpress.org/support/users/billham/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/approval-problem/)
 * Status: resolved