Title: Appointment  issues!
Last modified: August 22, 2016

---

# Appointment issues!

 *  [Daniel](https://wordpress.org/support/users/drosagrata/)
 * (@drosagrata)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/appointment-issues/)
 * Hello,
 * I am new to WordPress and am experiencing many issues. I am hoping for someone
   to help me with the short code.
 * 1. would like to know how to change the ‘Our Schedule for Jan 2015’ to my own
   cusom wording. (I have spent almost 9 hours trying to do this, watched the YouTube
   clip, read forums etc. but yet I am failing. PLEASE HELP)
 * 2. I want to be able to customise ‘click a free day to apply for an appointment’
 * 3. I would like (if possible) to remove the grey background and have it blend
   in with my website container colour (white)
 * 4. I want to be able to keep my fonts uniform with the rest of the fonts selected
   on my site
 * 5. This calendar isn’t displaying on my live site, only when I’m signed in to
   WordPress and then go to the site whilst still signed in.
 * 6. It seems to have the ‘your name’, ‘your email’ and ‘your phone’ fields already
   filled out with my details – I want this to remain blank.
 * 7. I want to be able to also edit the ‘your name’ ‘your email’ and ‘your phone’
   fields with custom wording, as well as ‘Lasts (approx.), ‘date and time’ and ‘
   service name’ – again I only want to modify the wording.
 * 8. Is it possible for the drop down menu containing my services to appear once
   a day/date and time has been selected – like a chronological sequence to guide
   the user through the process to the end?
 * 9. I would like to have custom staff users on the calendar whereby my clients
   can schedule appointments. I had issues setting this up also.
 * I am truly thankful and grateful for taking the time to assist me through these
   issues.
 * Kind regards,
 * Daniel
 * [https://wordpress.org/plugins/appointments/](https://wordpress.org/plugins/appointments/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/appointment-issues/#post-5648463)
 * Hi Daniel,
 * I hope you are well today and thank you for your questions.
 * After reading your post i think the title of the topic should not be “Appointment
   + issues!” but should be “**Appointment+ questions!**“.
 * > 1. would like to know how to change the ‘Our Schedule for Jan 2015’ to my own
   > cusom wording. (I have spent almost 9 hours trying to do this, watched the 
   > YouTube clip, read forums etc. but yet I am failing. PLEASE HELP)
 * I think you are using app_monthly_schedule appointment shortcode if this is the
   case then you can change it by using title argument of this shortcode as following.
 *     ```
       [app_monthly_schedule title="Our schedule for START"]
       ```
   
 * > 2. I want to be able to customise ‘click a free day to apply for an appointment’
 * You can change it using logged argument of appointment shortcode as following.
 *     ```
       [app_monthly_schedule logged="Click a free day to apply for an appointment."]
       ```
   
 * You will find more information about these shortcodes and its arguments on the
   following path in the admin area of your site.
 * Admin Area -> Appointments -> Shortcodes
 * > 3. I would like (if possible) to remove the grey background and have it blend
   > in with my website container colour (white)
 * > 4. I want to be able to keep my fonts uniform with the rest of the fonts selected
   > on my site
 * I am not getting any Grey background or the font change for the Appointments 
   UI displayed on the front end of my site using Twenty Fifteen theme.
 * Could you please share me the appointment page URL from your site where it’s 
   displaying so that i can help you to change it from grey to white?
 * > 5. This calendar isn’t displaying on my live site, only when I’m signed in 
   > to WordPress and then go to the site whilst still signed in.
 * Please share me the appointment page URL to test it.
 * Are you using any membership plugin or any other plugin?
 * It’s displaying fine on my site for both logged in and logged out users.
 * This can also be due to plugin/theme conflict.
 * To find find out plugin/theme conflict you can just try on your development site
   using default WordPress theme like Twenty Thirteen and deactivating all other
   plugins as displayed in the following flowchart to know which theme/plugin is
   conflicting if any.
 * [http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png](http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png)
 * > 6. It seems to have the ‘your name’, ‘your email’ and ‘your phone’ fields already
   > filled out with my details – I want this to remain blank.
 * When you are logged in in the site, then the system takes your name, email, addresses,
   phones etc from your user profile page and filled out the appointment form with
   these details for your convenience.
 * To restrict it from filling out the data automatically try adding the following
   code in the [wp-config.php](http://codex.wordpress.org/Editing_wp-config.php)
   file of your WordPress install.
 *     ```
       define('APP_USE_LEGACY_ADMIN_USERDATA_OVERRIDES', false);
       ```
   
 * Also make sure the browser that you are using is not autofilling form data.
 * > 7. I want to be able to also edit the ‘your name’ ‘your email’ and ‘your phone’
   > fields with custom wording, as well as ‘Lasts (approx.), ‘date and time’ and‘
   > service name’ – again I only want to modify the wording.
 * You can change the ‘your name’ ‘your email’ and ‘your phone’ fields with custom
   wording by suing the app_confirmation shortcode and its arguments as following.
 *     ```
       [app_confirmation name="Your name:" email="Your email:" phone="Your phone:"]
       ```
   
 * To change the words Lasts (approx.), ‘date and time’ and ‘service name’ try adding
   the following code in the functions.php file of your child theme and edit the
   text to be displayed in the following code.
 *     ```
       function change_translate_text( $translated_text ) {
       	switch ( $translated_text ) {
       		case 'Service name: ' :
       			$translated_text = 'Custom Service name: ';
       			break;
   
       		case 'Date and time: ' :
       			$translated_text = 'Custom Date and time: ';
       			break;
   
       		case 'Lasts (approx): ' :
       			$translated_text = 'Custom Lasts (approx): ';
       			break;
       	}
       	return $translated_text;
       }
       add_filter( 'gettext', 'change_translate_text', 20 );
       ```
   
 * > 8. Is it possible for the drop down menu containing my services to appear once
   > a day/date and time has been selected – like a chronological sequence to guide
   > the user through the process to the end?
 * The correct chronological order is first select the services and then select 
   the day/date and time of that service which you can achieve by using the “AJAX
   shortcode” add-on of appointment plugin which is only available in the following
   pro version of the appointment plugin.
 * [https://premium.wpmudev.org/project/appointments-plus/](https://premium.wpmudev.org/project/appointments-plus/)
 * > 9. I would like to have custom staff users on the calendar whereby my clients
   > can schedule appointments. I had issues setting this up also.
 * Could you please tell me a bit more in detail what you meant by “custom staff
   users” so that i can help you?
 * Best Regards,
    Vinod Dalvi
 *  [David](https://wordpress.org/support/users/ugotsta/)
 * (@ugotsta)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/appointment-issues/#post-5648534)
 * Hi Daniel,
 * I hope that’s all working for you, just let us know if we can be of further assistance!
   🙂
 * Cheers,
    David
 *  [Paul Bystrzan](https://wordpress.org/support/users/inkm/)
 * (@inkm)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/appointment-issues/#post-5648557)
 * The grey background – I think it’s just a
 *     ```
       pre & code
       ```
   
 * that You get when copy-paste from “shortcodes page”.
 *  Plugin Contributor [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/appointment-issues/#post-5648572)
 * Hi Paul,
 * The grey background is displayed when we enclose the code/text in backticks (`)
   to stop it being parsed by the forum’s software (which may also make it unreadable).
 * Please advise if you have more questions by creating separate forum topic for
   it.
 * Have a fantastic day!
 * Cheers,
    Vinod Dalvi

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Appointment issues!’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/appointments_eaf36c.svg)
 * [Appointments](https://wordpress.org/plugins/appointments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/appointments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/appointments/)
 * [Active Topics](https://wordpress.org/support/plugin/appointments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/appointments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/appointments/reviews/)

## Tags

 * [customising](https://wordpress.org/support/topic-tag/customising/)
 * [Issues](https://wordpress.org/support/topic-tag/issues/)
 * [Short Code](https://wordpress.org/support/topic-tag/short-code/)

 * 4 replies
 * 4 participants
 * Last reply from: [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/appointment-issues/#post-5648572)
 * Status: not resolved