Apply coupon in /checkout/order-pay

  • Resolved vato

    (@vatanbytyqi)


    4 years, 11 months ago

    I’m trying to set up coupons for customers when viewing their orders that aren’t completed yet. However the coupons are added to the cart and not to the actual order. If I apply a coupon from backend then it works as it should but not from customers frontend.

    I’ve modified my /templates/checkout/form-pay.php to include the add coupon form:

    `
    <?php wc_get_template( ‘checkout/form-coupon.php’ ); ?>
    `

    The form gets included and the ajax works but the coupong gets applied to the cart and not the order.

    Any idea of what the problem might be here?

Viewing 15 replies - 1 through 15 (of 20 total)
1 2
  • Stef

    (@serafinnyc)

    4 years, 11 months ago

    Are you trying to customize the default process or is there an actual problem here?

    Thread Starter vato

    (@vatanbytyqi)

    4 years, 11 months ago

    I think it’s a problem because when I apply the coupon from backend on my order it works. When the coupon is applied through frontend on my order (not cart) it doesn’t get applied.

    Stef

    (@serafinnyc)

    4 years, 11 months ago

    Can I see a URL and a give me a coupon code to apply please. Also, grab a copy of your system report woocommerce > status > get system report. Paste that back here like you would code.

    Thread Starter vato

    (@vatanbytyqi)

    4 years, 11 months ago

    Here is the system report

    
### WordPress Environment ###

WordPress address (URL): https://XXXX
Site address (URL): https://XXXX
WC Version: 3.6.3
Log Directory Writable: ✔
WP Version: 5.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.10 (Debian)
PHP Version: 7.0.32-1~dotdeb+8.1 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 10 MB
PHP Time Limit: 60
PHP Max Input Vars: 2500
cURL Version: 7.38.0
OpenSSL/1.0.1t

SUHOSIN Installed: –
MySQL Version: ❌ 5.5.62-0+deb8u1 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
Max Upload Size: 10 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.6.3
WC Database Prefix: wp_
MaxMind GeoIP Database: ✔
Total Database Size: 8.67MB
Database Data Size: 5.59MB
Database Index Size: 3.08MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB
wp_comments: Data: 0.02MB + Index: 0.09MB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB
wp_links: Data: 0.02MB + Index: 0.02MB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB
wp_media_folders_lists: Data: 0.02MB + Index: 0.00MB
wp_media_folder_file_relationship: Data: 0.02MB + Index: 0.00MB
wp_mgmlp_folders: Data: 0.00MB + Index: 0.00MB
wp_mondido_customers: Data: 0.02MB + Index: 0.02MB
wp_options: Data: 2.08MB + Index: 0.08MB
wp_pantheon_sessions: Data: 2.52MB + Index: 1.86MB
wp_postmeta: Data: 0.17MB + Index: 0.17MB
wp_posts: Data: 0.08MB + Index: 0.06MB
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wp_terms: Data: 0.02MB + Index: 0.03MB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB
wp_usermeta: Data: 0.02MB + Index: 0.03MB
wp_users: Data: 0.02MB + Index: 0.05MB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wp_wsluserscontacts: Data: 0.02MB + Index: 0.02MB
wp_wslusersprofiles: Data: 0.02MB + Index: 0.03MB
wp_wslwatchdog: Data: 0.03MB + Index: 0.00MB

### Post Type Counts ###

attachment: 13
customize_changeset: 9
mgmlp_media_folder: 9
nav_menu_item: 2
page: 5
product: 8
revision: 11
scheduled-action: 15
shop_coupon: 3
shop_order: 29

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (12) ###

Native PHP Sessions for WordPress: by Pantheon – 0.7.0
JSON Basic Authentication: by WordPress API Team – 0.1
WooCommerce Mondido Payments Gateway: by Mondido – 4.3.1 – Not tested with the active version of WooCommerce
Breeze: by Cloudways – 1.0.10
Jetpack by WordPress.com: by Automattic – 7.3.1
Mailchimp for WooCommerce: by Mailchimp – 2.1.16 – Not tested with the active version of WooCommerce
Organize Media Library by Folders: by Katsushi Kawamori – 6.44
WooCommerce Blocks: by Automattic – 2.1.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.9
WooCommerce Services: by Automattic – 1.20.0
WooCommerce: by Automattic – 3.6.3
WordPress Social Login for Struktanalys: by Miled
Vatan – 5.1.0-Struktanalys

### Inactive Plugins (4) ###

Akismet Anti-Spam: by Automattic – 4.1.2
Hello Dolly: by Matt Mullenweg – 1.7.1
Klarna Checkout for WooCommerce: by Krokedil – 1.8.4 – Not tested with the active version of WooCommerce
Klarna Order Management for WooCommerce: by klarna
krokedil – 1.2.5 – Not tested with the active version of WooCommerce

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: SEK (kr)
Currency Position: right
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7 - /
Cart: #8 - /cart
Checkout: #9 - /checkout
My account: #10 - /my-account
Terms and conditions: #3 - /privacy-policy

### Theme ###

Name: Storefront Child Theme
Version: 1.0.1
Author URL: http://memoria.se
Child Theme: ✔
Parent Theme Name: Storefront
Parent Theme Version: 2.4.5 – 2.5.0 is available
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ✔

### Templates ###

Overrides: storefront-child/woocommerce/auth/form-login.php
storefront-child/woocommerce/checkout/form-login.php
storefront-child/woocommerce/checkout/form-pay.php
storefront-child/woocommerce/global/form-login.php version 3.3.0 is out of date. The core version is 3.6.0
storefront-child/woocommerce/myaccount/form-login.php version 3.5.0 is out of date. The core version is 3.6.0

Outdated Templates: ❌
					
					
						Learn how to update

### Action Scheduler ###

Complete: 15
Oldest: 2019-05-19 16:00:40 +0200
Newest: 2019-05-19 16:01:54 +0200

Pending: 0
Oldest: –
Newest: –

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –
    Plugin Support RK a11n

    (@riaanknoetze)

    4 years, 11 months ago

    @vato – Do you have a coupon we can test with on a staging site? At the moment we don’t have quite enough information to troubleshoot what’s going 🙂

    Stef

    (@serafinnyc)

    4 years, 11 months ago

    @vato update your template files and the parent theme. You have a few outdated files so you’re open to conflicts.

    Thread Starter vato

    (@vatanbytyqi)

    4 years, 11 months ago

    Hi @riaanknoetze and @serafinnyc

    I’ve created a temporary account
    name: testwoo
    pass: mywoopassword

    https://bit.ly/2VTcgbj

    Go to /wp-admin to sign in and then you will see all your orders. There are two orders

    1. Free product
    2. Not free product

    Use the coupon coupon1 to get 50% discount

    Thank you for your help!

    Stef

    (@serafinnyc)

    4 years, 11 months ago

    @vato sorry @riaanknoetze meant do you have a coupon code we can test with. You’re not really allowed to put login creds on this forum.

    You should delete that information immediately.

    Stef

    (@serafinnyc)

    4 years, 11 months ago

    I had no problem adding coupon1 on the cart page.

    Thread Starter vato

    (@vatanbytyqi)

    4 years, 11 months ago

    @serafinnyc Yes it’s possible from cart page but not from orders page. If you login with the test account I provided you then you can see that you aren’t able apply the coupon successfully on the order. It says it’s applied but the total value hasn’t changed. If I apply the coupon from backend then total value is changed.
    https://<domain>/my-account/orders

    • This reply was modified 4 years, 11 months ago by vato.
    Thread Starter vato

    (@vatanbytyqi)

    4 years, 11 months ago

    wrong post…

    Stef

    (@serafinnyc)

    4 years, 11 months ago

    Your request seems to have changed. I don’t recall any mention of My Account Orders page at all. If this is the case you cannot add a coupon there without writing Ajax to match.

    This is customized work, not an issue.

    Thread Starter vato

    (@vatanbytyqi)

    4 years, 11 months ago

    Sorry I mixed up the responses from another post I have which is related to this.

    As I mentiond in my intial post, I’ve modified the form-pay.php to include the template form-coupon.php. This applies a coupon but not on the order itself but on the cart. If I apply the coupon from backend then it becomes correct.

    Stef

    (@serafinnyc)

    4 years, 11 months ago

    I’m going to wait for @riaanknoetze to join or some other advisor because I understood your initial request to be solely related to the cart page and that was it. Cart page does not equal My Account page and now we’re all over the map.

    Plugin Support RK a11n

    (@riaanknoetze)

    4 years, 11 months ago

    Yep, I’m with @serafinnyc on this one – I’m having a hard time following what’s currently happening, what should be happening and what you’re expecting to happen.

    For what it’s worth, using “coupon1” on your checkout page does work as expected. Here’s what I’m seeing:


    Link to image: https://cld.wthms.co/tJOolI

Viewing 15 replies - 1 through 15 (of 20 total)
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  • The topic ‘Apply coupon in /checkout/order-pay’ is closed to new replies.