Application drop down is closing even with required field missing?

  • Resolved Craig

    (@digimouse)


    8 years, 1 month ago

    Hi,

    I have just noticed a little problem I am getting on a recent site. When the application form is completed regardless of missing required fields or a failed recaptcha the drop down closes giving the impression all is well.

    I would like not only to prevent this from happening but also to show a success message to confirm all is well.

    I am using ninja forms.

    Button is a submit button default with ninja forms.

    URL – http://carrecruitment.com

    I appreciate anyone’s help on this as its quite a big issue in terms of loosing applications.

    Many Thanks
    Craig

    https://wordpress.org/plugins/wp-job-manager/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Adam Heckler

    (@adamkheckler)

    8 years, 1 month ago

    Hi there!

    Please use this form to get support for our paid add-ons:

    https://wpjobmanager.com/support/

    We are not allowed to support premium plugins in these forums.

    Thanks!

    Thread Starter Craig

    (@digimouse)

    8 years, 1 month ago

    I tried to use the site yesterday but for some reason I could not navigate to the support form.

    My licences say they are active till 2017.

    Hope you can help
    Craig

    Plugin Contributor Adam Heckler

    (@adamkheckler)

    8 years, 1 month ago

    I tried to use the site yesterday but for some reason I could not navigate to the support form.

    Yeah, we have been seeing this issue happen to some folks. 🙁 Still trying to work out the cause…

    In the meantime, just use the pre-sales form. They go to the same place anyway. 🙂

    Sorry for the trouble!

    Thread Starter Craig

    (@digimouse)

    8 years, 1 month ago

    Hi Adam,

    I have just checked over the site and as I thought there are no premium plugins being used on it.

    There are third party plugins like “Contact Listings” and “Ninja Forms” but that it no premium WP Job Manager ones.

    All applications are sent via a form created as shown in your docs with Ninja Forms and Contact Listings.

    Craig

    Plugin Contributor Adam Heckler

    (@adamkheckler)

    8 years, 1 month ago

    There are third party plugins like “Contact Listings” and “Ninja Forms” but that it no premium WP Job Manager ones.

    Ahh, so you’re using a third-party plugin for the Application form then? In that, I’m not sure we can be of too much help really. 🙁

    When I try to submit the form with a missing field I get this:

    http://d.pr/i/1gTOr/5DX48KYG

    When I fill out every required field:

    http://d.pr/i/1lick/4tdzamJY

    Soo… it seems to be working for me I think. Is it working for you now as well?

    Thread Starter Craig

    (@digimouse)

    8 years, 1 month ago

    Hi Adam,

    When I went to revisit the site today with a clear mind I recalled seeing that within the ninja forms plugin you can submit the form via ajax without the page having to reload….

    Problem solved!

    This was a moment of more luck than judgement id say but it has gotten the application process working as expected and the drop down does not close allowing users to see any required fields they have missed as well as a success message when all goes well.

    Sorry to trouble you with that one I should have spotted that sooner!

    Plugin Contributor Adam Heckler

    (@adamkheckler)

    8 years, 1 month ago

    Glad to hear you got things working!

    Let me know if there’s anything else you need. 🙂 Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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