Apple subscribe link in player goes to wrong page

Resolved winterstreet
(@winterstreet)

5 years, 3 months ago

I set this podcast up recently and it was just approved by Apple. I added the setting where you specify the apple url (it’s https://itunes.apple.com/us/podcast/mysteries-of-the-mind/id1449302787) but the apple icon in the player under subscribe still takes me to https://itunes.apple.com/us/podcast/mysteries-of-the-mind/id511684078 which was what it was doing before I entered the apple url in the settings. It must be somehow related to the name of the podcast “Mysteries of the Mind”. I never added the incorrect apple url it was doing that on it’s own from the beginning.

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter winterstreet
(@winterstreet)

5 years, 3 months ago

Guessing that’s because of the same name?

Plugin Support Dave Clements
(@daveclements)

5 years, 3 months ago

Michael,

I pulled up your Blubrry account and I’m seeing that the incorrect Apple listing is showing there as well. Double-check your settings in PowerPress, as well as in the Listing Settings of the Podcaster Dashboard at Blubrry.com.

The ID and string of numbers at the end of the Apple listing URL make it a unique listing, so the name doesn’t matter and isn’t causing any confusion.

Thread Starter winterstreet
(@winterstreet)

5 years, 3 months ago

Thanks for getting back to me. I didn’t know about that setting I thought that was only entered in the plugin. I’m taking over on getting this setup and the original person must’ve entered that url in there before. I changed it and now it works from the Blubrry site, but it still is going to the wrong place from the subscribe button in the player. See this https://cl.ly/31c48b487e2e

Thanks for your assistance.

Plugin Support Shawn
(@shawnogordo)

5 years, 3 months ago

The Blubrry Audio Player on your website takes the Apple subscribe link from the information in your show’s Blubrry directory listing on blubrry.com. The correct link is now set in the directory listing settings. But there’s some caching on the audio player server that needs to clear before the correct URL will show up in the player on your website. Give it 24 hours and if the player is still showing the wrong link, clear your browser cache and check again. If it’s still wrong, post back here and let us know.

Thread Starter winterstreet
(@winterstreet)

5 years, 3 months ago

It’s working now. Thanks for your help.

Plugin Support Shawn
(@shawnogordo)

5 years, 3 months ago

Excellent! Glad we were able to help you out.

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These reviews help us with future development of the plugin, and we’d really appreciate it!

Viewing 6 replies - 1 through 6 (of 6 total)

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