Support » Plugin: WooCommerce Stripe Payment Gateway » Apple Pay not working

  • Resolved lgs777

    (@lgs777)


    Not sure what to do, but cannot get apple pay working. Google pay works fine.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @lgs777,

    Could you provide some more details of what behaviour you’re experiencing with Apple Pay?

    Have you also tested on your site by disabling all other plugins aside from WooCommerce along with switching to a theme like Storefront. This will help with trying to and locate what software you have installed which could possibly be causing this behaviour? You could use a free plugin called Health Check and Troubleshooting to carry out such testing.

    Once you have disabled all other plugins and switched theme if the behaviour is resolved you can then enabled your theme and sites plugins testing after each one is enabled until the behaviour returns to locate the culprit.

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter lgs777

    (@lgs777)

    I do not see the apple pay button anywhere.

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @lgs777,

    Thanks for confirming.

    What were the results of your conflict testing when using either an iOS device, MacOS and Safari.

    Thread Starter lgs777

    (@lgs777)

    I do not have a IOS device Mac or Safari. πŸ™

    Plugin Support Joey – a11n

    (@jricketts4)

    Hi @lgs777 – Apple Pay will only work on Apple products, whether that be an iPhone, iPad, or even a Windows computer using the Safari browser.

    For testing, I’d suggest downloading the Safari browser for Windows, then adding a payment method.

    – Joey

    Thread Starter lgs777

    (@lgs777)

    @jricketts4 I am Linux. Anyone have apple and could check for me?

    Plugin Support Elvira K

    (@treibalen)

    Hi there @lgs777,

    I can see Apple Pay button on your product’s page:


    Link to image: https://d.pr/i/Si6Xp5

    So you’re all good πŸ™‚ I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)
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