• Resolved berkmh

    (@berkmh)


    Been using apple pay no problem for a few months, just recently started getting an error: An error occurred, please try again or try an alternate form of payment on the front end. In error console getting: Failed to load resource: the server responded with a status of 422 (Unprocessable Entity)
    fail_payment — sv-wc-payment-gateway-apple-pay.min.js:1:13829

    I have my domain verified in Braintree dashboard and haven’t changed anything else….please advise.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @berkmh,

    Our PayPal Powered by Braintree plugin does not offer Apple Pay features (yet). Are you perhaps referring to the Stripe plugin? If so, please open a forum thread with the Stripe plugin at https://wordpress.org/support/plugin/woocommerce-gateway-stripe/

    Thanks!

    Thread Starter berkmh

    (@berkmh)

    ummm yes it does and has for awhile?

    https://imgur.com/zzFjuMq

    • This reply was modified 5 years ago by berkmh. Reason: not-resolved
    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi!

    Apologies for that! You are absolutely correct.

    In regards to the error, the 422 (Unprocessable Entity) status code means the server understands the content type of the request entity (hence a 415 (Unsupported Media Type) status code is inappropriate), and the syntax of the request entity is correct (thus a 400 (Bad Request) status code is inappropriate) but was unable to process the contained instructions.

    Would you be able to get in touch with your host and ask if they see something that would block that sv-wc-payment-gateway-apple-pay.min.js JS from loading?

    Thanks!

    Thread Starter berkmh

    (@berkmh)

    I have talked to the host and nothing is blocking it. I also deactivated all plugins and is still happening which is leading me to believe it is something with your plugin. can you please have it checked out?

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Could you please open a ticket with our support team at https://woocommerce.com/my-account/create-a-ticket/ so we can get a deeper look into this issue?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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