Apple Pay disappears

Resolved DreamPress
(@dreampress)

4 years, 4 months ago

Hi there, we can not use the Apple Pay option, it’s active on the Woo side and in Mollie. But you see the option for a few seconds and then it disappears.

Hope you can help.

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Thread Starter DreamPress
(@dreampress)

4 years, 4 months ago

It’s not hidden by CC+SS, it’s not visible in the code.

Plugin Support Syde Niklas
(@niklasinpsyde)

4 years, 4 months ago

Hi @dreampress,

Can you please make sure you are visiting the site from an Apple Pay compatible device?
A list of compatible devices is available here: https://support.apple.com/en-us/HT208531
https://drive.google.com/file/d/1dvBYtkmsKP_BCiVhCM7nDUOBGIO75B-X/view
I can also see the Apple Pay buttons on the product page and the cart.

Kind regards,
Niklas

Thread Starter DreamPress
(@dreampress)

4 years, 4 months ago

Never thought of that… thanks!

Andreas W.
(@aweissinpsyde)

4 years, 4 months ago

Closed because issues seem to be solved

Thread Starter DreamPress
(@dreampress)

3 years, 11 months ago

Unfortunatly this is never been solved so maybe the issue can be re-opened?

Thread Starter DreamPress
(@dreampress)

3 years, 11 months ago

You can test this at: upstaa.com

Apple Pay is enabled in Woo and Mollie, if you look closely at the checkout you can see it disappear.

Plugin Support Syde Niklas
(@niklasinpsyde)

3 years, 11 months ago

Hi @dreampress,

Could you please open a support ticket with us as described here, so we can take a closer look at your site and investigate the behavior?
https://mollie.inpsyde.com/docs/how-to-request-support-via-website-widget/
Please include a copy of your WooCommerce system report and a link to this thread.
There is an Apple Pay validation issue still ongoing which we are working on, but I’m not sure if this is related. We would like to investigate deeper so we can resolve it for you.
Thanks!

Kind regards,
Niklas

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Apple Pay disappears’ is closed to new replies.