Title: “Appearance > Customize” stuck
Last modified: March 12, 2024

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# “Appearance > Customize” stuck

 *  Resolved [lenavigateur](https://wordpress.org/support/users/lenavigateur/)
 * (@lenavigateur)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/appearance-customize-stuck/)
 * Config: WordPress 6.4.3 with OceanWP, in Chrome or Edge
 * The “Appearance > Customize” is [stuck](https://imgur.com/a/6wRDlzO) (even if
   I wait for a long time).
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fappearance-customize-stuck%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/appearance-customize-stuck/#post-17495041)
 * This problem may be a plugin or theme conflict. Please attempt to deactivate 
   all plugins and switch to the default Twenty Twenty-Three theme. If the problem
   goes away, re-activate them one by one to identify the source of the problem.
 * If you can install plugins, install [Health Check](https://wordpress.org/plugins/health-check/).
   On the troubleshooting tab, you can click the button to deactivate all plugins
   and change the theme for you while you’re still logged in **without affecting
   normal visitors to your site**.

Viewing 1 replies (of 1 total)

The topic ‘“Appearance > Customize” stuck’ is closed to new replies.

## Tags

 * [appearance](https://wordpress.org/support/topic-tag/appearance/)
 * [freeze](https://wordpress.org/support/topic-tag/freeze/)
 * [frozen](https://wordpress.org/support/topic-tag/frozen/)
 * [Stuck](https://wordpress.org/support/topic-tag/stuck/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/appearance-customize-stuck/#post-17495041)
 * Status: resolved

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