Appearance > Customize Not Loading After Installing

  • toupstrey

    (@toupstrey)


    8 years, 10 months ago

    Hi all,

    I installed this plugin last night and the caching seems to be working. I used the “test caching” button in the plugin interface and it failed twice, but when checking the page source info of my home page, both of the timestamps match when I load it twice.

    For some reason, however, the ability to go to Customize -> Appearance is no longer working for me. I can access all other items under the Customize menu, just not the one for the Appearance (to edit site logo, description, etc.). When I click on Appearance, it attempts to load the page and then stalls in the loading bar of Safari. I’ve let it try to load the page for more than 5 minutes, which does sometimes get through to the Appearance page, but the site content itself never loads (only the sidebar for customization shows). My site is http://www.redstickfrench.com.

    Does anyone know why this is happening?
    Thanks,
    Trey

    https://wordpress.org/plugins/wp-super-cache/

Viewing 1 replies (of 1 total)
  • StorkWEB

    (@storkweb)

    8 years, 7 months ago

    Same here.
    Tried to disable super cache : customize worked
    re-enabled super cache : customize stop working

    the sidebar shows/works ok, the preview keeps on loading, loading, loading (forever)

Viewing 1 replies (of 1 total)
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