Appearance customization Problem

  • shahidhanif0

    (@shahidhanif0)


    7 years, 3 months ago

    Hello.
    I have a self hosted site on namecheap.com
    since i installed the wordpress in it, my theme and appearance customization gone frozen.
    i contacted namecheap support, they solved the issue for me but it happened again today.
    when i click add new theme, customize theme, edit header etc it goes blank like it is in the sreenshot.
    I am a newbie, please tell me what is them problem with it.

    https://s29.postimg.org/eeo54q7sn/Untitled.png

Viewing 1 replies (of 1 total)
  • Tia Wood

    (@meganerd2014)

    7 years, 3 months ago

    It could be a PHP error.

    Please enable the WordPress debug log. This will allow us to see if any PHP errors are being produced. More Info: https://codex.wordpress.org/Debugging_in_WordPress

    1. Edit wp-config.php and insert the following lines:

    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );

    2. Reproduce the issue.

    3. Locate the debug log in: /wp-content/debug.log

    4. Paste the latest lines here. No need to paste the entire log file, just the first 50 lines or so will do. Please censor sensitive information.

Viewing 1 replies (of 1 total)
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