Support » Plugin: Shopify eCommerce Plugin - Shopping Cart » Apparently does not work with WordPress Multisite

  • Resolved buckymcsatan

    (@joedeagnon)


    I blew 3 hours today and 20 mins with Shopify support to find out – on a hunch – that this Plugin (nor the embed code provided on Shopify’s site) doesn’t work with WordPress multisite. Has anyone else experienced this and is there some kind of fix or workaround?

    • This topic was modified 5 years, 7 months ago by buckymcsatan.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Shopify

    (@shopify)

    Hi Joe,

    I apologize for the inconvenience this has caused, we’ll do our best to get you the help you need.

    First, are you referring to the cart or the product display itself? Current product embeds only show a cart that persists over the main domain itself.

    Second, could you please share the URL for your website/sites as well?

    Thank you for your patience!

    Thread Starter buckymcsatan

    (@joedeagnon)

    Hello,

    I am referring to the product display. I understand that the final result is that the ‘cart’ is a lightbox over the site.

    Using the Shopify plugin “Add Product” button from the main edit window in a WordPress post on a multisite install (using subdirectories, not sub-domains), I tried embedding the product itself and then just the “buy button”. Neither were visible on front end.

    I turned off all plugins and themes (except for the default) and tried again. Same result.

    I then tried using code tags and I also installed a code embedder and tried using Shopify’s button code – copied from the Shopify account I am using. Same result.

    I then installed a clean, standalone instance of WordPress, without the multisite option enabled, with no plugins and no theme – except for the default. The button (and consequently the product ‘widget’) appeared.

    These sites are under development and I am not at liberty to pass along the sites publicly.

    Is there a fix for displaying the product in a multisite setup?

    Thanks.

    Plugin Author Shopify

    (@shopify)

    Hey Joe,

    Sorry for the delay. Would it be easier if you could share the the site information to us privately?

    If yes, please email us at buybutton@shopify.com.

    Our team wants to dig deeper into why the WP plugin and the Shopify Buy Button are both failing in this situation.

    Please let us know, and thank you for your patience!

    Thread Starter buckymcsatan

    (@joedeagnon)

    Thanks for getting back to me,

    I figured out the issue. For some odd reason, every time I updated a plugin or theme ‘permissions’ were changed (?) and I was unable to see the work. Easily fixed in Safari as I merely dumped by cache / history and the work reappeared. Not so easy in Chrome – gave up there. Still haven’t located the exact issue, though but couldn’t waste any more time.

    Question: Is this plug the same as the one authored here?

    https://themify.me/shopify-buy-button

    Plugin Author Shopify

    (@shopify)

    Hi Joe,

    Yes, that is the same plugin. In that one it comes with packaged with a specially designed theme.

    Please let us know if you have any other questions.

Viewing 5 replies - 1 through 5 (of 5 total)
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