• Resolved jeffinner07

    (@jeffinner07)


    Hello,

    For some reason the app is no longer sending blog posts to my buffer account.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • tinat

    (@tinat)

    Hi,

    So sorry to hear this.

    Would you be so kind to tell me if you can still see your social profiles under the Accounts tab?

    Also, have you installed any new plugins recently or changed/updated your WordPress theme?

    If you cannot see your social profiles under the Accounts tab then there is a problem with your Buffer Access Token. Can you please go to Buffer, create another one and try with the new one and let us know if that works?

    Hope this helps, but if you have any other questions feel free to contact us anytime.

    Thanks for using the HYPESocial-Buffer plugin.

    Tina

    jeffinner07

    (@jeffinner07)

    Hello,

    Yes, my accounts are connected and they have the check mark on them.
    I deleted some plugins and cleaned my cookies.

    The app is sending one blog post to buffer. Sometimes buffer posts them on my facebook page with an image and sometimes without an image.

    tinat

    (@tinat)

    Hi,

    I have just replied to you via email.

    From what I understood it looks like our plugin is showing you that 10 posts are being sent to Buffer, but when you go to your Buffer queue only one is there, is that correct?

    I am also curious to know if this is happening for both your accounts (your Twitter and Facebook page)?

    Thanks,

    Tina

    jeffinner07

    (@jeffinner07)

    Hello,

    I replied to your email. I’m still having trouble with the app.

    Kindly,
    Jenniffer

    jeffinner07

    (@jeffinner07)

    The glitched is fixed. The app is sending the blog posts to Buffer without problems.

    tinat

    (@tinat)

    That is great to hear!

Viewing 6 replies - 1 through 6 (of 6 total)
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