• Resolved rubyroseaccessories

    (@rubyroseaccessories)


    The app keeps on stopping. Struggles to get into the home page. When you in the home page and you click a category the app stops. I manage to get into one of my fewer product categories and added it to the cart but the checkout button not responding. The app seems to take a long to connect to the website. Assistance will be appreciated and a potential client. Still waiting for support.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rubyroseaccessories

    (@rubyroseaccessories)

    My for the issues om my AppMySite is Ticket number 31540.

    Plugin Author AppMySite

    (@appmysite)

    Also, @rubyroseaccessories , we’re wondering why you have rated out plugin 1/5 while requesting support?

    Can you please update your review appropriately, and reach out to our dedicated support team, as explained above.

    Thanks

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    As this is really a support topic, it’s been moved from reviws to support.

    Plugin Author AppMySite

    (@appmysite)

    @rubyroseaccessories

    It appears that Ticket # 31540 was resolved on 23 Aug 11:37 AM.

    If you still require further assistance, please reach out to our suppor team from withing your account.

    Regards,
    AppMySite

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