Support » Plugin: Download Monitor » App is good, but documentation needs much work

  • If not for emails received from Beatrice, configuring this app to do more than the basics was very time consuming and frustrating. For simple installation the documentation is find, but if you want to restrict downloads, send emails with more than just the IP address, and restrict users to only be able to download one copy of a file, the available documentation was inadequate. That said, Beatrice’s explanations (via email) are VERY helpful and made it possible to get this app set up to do what was needed. It would be great if she re-wrote the documentation for this app!

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  • Plugin Support beatrice12

    (@beatrice12)

    Hi @jykiddie,

    Thank you for taking the time to leave us this feedback! We appreciate it! I apologize for the experience you had!
    We will make sure to update our documentation so it will be clear for all of our users. I’m also happy that I managed to help you. Thank you for the kind words!

    Warm regards,
    Beatrice.

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