Support » Plugin: FB Page Promoter Lightbox » APP ID not connecting

  • hi,
    ive bought the premium version and put in my facebook id but none of the settings are working.

    I want to hide it for users whom are already fan. Also i dont want to show it when user is not logged in (easier testing in incognito mode) but none of these work.

    I followed every single step. How can I get it to work. If it works I will buy the plugin for 3 other clients.

    https://wordpress.org/plugins/facebook-page-promoter-lightbox/

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  • Plugin Author Arevico

    (@arevico)

    Hi,

    Thank you for you for purchasing the premium version. Unfortunately, I’m no allowed to support it via these forums, please contact me at reply@arevico.com. Do include the url to the website so I can check it out and see what the problem is.

    I do have some common suggestions you can try.
    1. Is the Apps domains set to your website and the Site Url as well (make sure to either use www. or omit on both settings depending to which one your WordPress installation canonically redirects.
    2. Make sure to clear the cache and that you are not connected to the app.

    Best Regards,
    Friso

Viewing 1 replies (of 1 total)
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