[resolved] App ID is never found (2 posts)

  1. clawsout
    Posted 2 years ago #

    Hi Matt,

    I'm encountering an issue where the App ID is never found. I've copied and pasted from various iTunes App Store App pages like Dropbox (327630330) and Flipboard (358801284) etc. but every time I get the error: App ID not found.

    I've tried disabling all other plugins and reverting to the default theme, all without joy.

    I'm on shared hosting, with a Softaculous install of WordPress - wondering if there might be some sort of security preventing the app store lookup or something?

    Any help would be appreciated.



  2. clawsout
    Posted 2 years ago #

    Never mind.

    For anyone else who experiences the same issue:
    It turns out the hosting company had to update the Security Certificates for curl on their server. Because the iTunes App Store uses https (eg: https://itunes.apple.com/au/app/dropbox/id327630330?mt=8), curl must be configured on the server to correctly operate over a secure connection.

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