Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » API with SendOwl blocked

  • Resolved danielbmusic

    (@danielbmusic)


    Trying to create members in Membermouse when a purchase is made in SendOwl. SendOwl and Membermouse are set up via API. Everything works fine when AntiSpam is disabled. But when AS is enable, even if the firewall is off, the API doesn’t get through, and the member is not created on purchase.

    Can you please help me figure out which parameter is causing this?

    I don’t want to have to scrap AS altogether, but I will have to if it prevents me from building my membership base.

    Thanks,

    Daniel

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support alexandergull

    (@alexandergull)

    Hello @danielbmusic

    We would like to understand what is wrong. To do this we need to see the issue from your side.

    Please, contact us via support@cleantalk.org to give us the necessary personal data.

    Best regards,

    Plugin Author Safronik

    (@safronik)

    Hello,
    Sorry for the late response. We have fixed the problem.

    Please, reinstall the plugin. ( Download link: https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip )

    Here is an instruction for you:

    1. Go to WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Spam Protection by CleanTalk” —> Deactivate.
    3. After the automatic page refresh find the plugin again “Spam Protection by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    5. Go to Plugins —> Add New —> Upload Plugin.
    4. Download the plugin archive from the link above.
    6. Choose the downloaded archive and press “Install Now”.

    Contact us if you have any questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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