Plugin Author
Andrew
(@yratof)
Hey Pannelars,
Can you set up an account for eyeversuseye@gmail.com that has access to the Woocommerce Shipping settings?
It might be a case that your services are not selected, as the new version has a new selector that allows you to choose your options.
Email me if you can’t find the services or want me to take a quick peek
Given you access now to check. I cant see any problem with the service selected.
Plugin Author
Andrew
(@yratof)
Great. Turning on Debugging information in the settings gives each product a new debug panel.
When I tested what Bring brought back for that item, the error was:
FORBIDDEN: User email hidden does not have access to financial information for customer API key hidden. You might want to contact the mybring administrator for this customer (typically a privileged user from that customer).
Looks like perhaps the email address you’re using for the API is the wrong email associated with that account? Usually you can find the email next to the API customer number itself. Can you check if the email is right?
Plugin Author
Andrew
(@yratof)
I would also double check that your Customer Number has the services that you’ve selected available. If you have a CARGO account, you’re not able to use non-cargo services and visa-versa
Thanks for the support. Problem was new API customer number and new access rules in Bring. Before it was only package admin, now its 5-8 new access groups.
