Title: API Not Connected
Last modified: February 2, 2018

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# API Not Connected

 *  Resolved [delamobe](https://wordpress.org/support/users/delamobe/)
 * (@delamobe)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/api-not-connected-2/)
 * MailChimp API Settings
 * Status NOT CONNECTED after entering API Key from MailChimp
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-not-connected-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/api-not-connected-2/#post-9932995)
 * Hi,
 * Is there any error messages visible?
 * [https://kb.mc4wp.com/solving-connectivity-issues/](https://kb.mc4wp.com/solving-connectivity-issues/)
 * Thanks for letting us know.
 *  Thread Starter [delamobe](https://wordpress.org/support/users/delamobe/)
 * (@delamobe)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/api-not-connected-2/#post-9940676)
 * Hi!
 * There are no error message displayed.
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/api-not-connected-2/#post-9941630)
 * So what exactly happens when you fill the API key and click “Save” ?
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/api-not-connected-2/#post-9963868)
 * Since there have been no replies for awhile I will now mark this ticket as “resolved”.
   If you are still experiencing this issue or you have a similar problem, please
   create a NEW ticket. Thank you!
 *  Thread Starter [delamobe](https://wordpress.org/support/users/delamobe/)
 * (@delamobe)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/api-not-connected-2/#post-10024421)
 * Nothing happens when I fill in the key. It acts as if it’s saving, but it does
   not.
 * If I exit the page and return or refresh, the APi key remains blank – like I 
   never put it in.
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/api-not-connected-2/#post-10038708)
 * Hello,
 * Can you please make sure that you are using the latest version of our plugin 
   and can you please also try disabling all other plugins and test? This can help
   us rule out any conflict issue with other plugins.
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [8 years ago](https://wordpress.org/support/topic/api-not-connected-2/#post-10089295)
 * We improved the error reporting in our plugin. Please generate the problem again
   and copy the full error response here, in a new post, if you still have this 
   issue.
 * Since there have been no replies for awhile I will now mark this ticket as “resolved”.
   If you are still experiencing this issue or you have a similar problem, please
   create a NEW ticket. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘API Not Connected’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/)

## Tags

 * [api](https://wordpress.org/support/topic-tag/api/)
 * [api key](https://wordpress.org/support/topic-tag/api-key/)
 * [not connected](https://wordpress.org/support/topic-tag/not-connected/)
 * [settings](https://wordpress.org/support/topic-tag/settings/)

 * 7 replies
 * 3 participants
 * Last reply from: [Lap](https://wordpress.org/support/users/lapzor/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/api-not-connected-2/#post-10089295)
 * Status: resolved