Support » Plugin: Mailjet Email Marketing » API Keys suddenly not recognized

  • Resolved filip785



    The API keys that I’m using for multiple websites are suddenly not recognized inside of the plugin, and when I try to Setup new account after installing Mailjet For WordPress, I get the message at the top saying:

    Please make sure that you are using the correct API key and Secret key associated to your Mailjet account:

    WordPress version I’m using is: 5.3.0
    Mailjet version I’m using is: 5.1.3

    I went to the link and confirmed that API keys are correct.

    Any ideas on what might be happening? Thanks for taking time to read this.

    • This topic was modified 1 year, 10 months ago by filip785.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Mailjet


    Hello, sorry to hear that you’re having troubles. Please can you try again… there might have been a temporary unavailability of the API.

    In case it still doesn’t work, please open a support ticket so that we can check your account is working properly.

    Plugin Author Mailjet


    Marking this issue as resolved since it seems to be related to the connectivity between the hosting service and Mailjet.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘API Keys suddenly not recognized’ is closed to new replies.