Title: API key not working
Last modified: August 31, 2016

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# API key not working

 *  Resolved [adashmore](https://wordpress.org/support/users/adashmore/)
 * (@adashmore)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/api-key-not-working-6/)
 * I generated an API key for Sucuri, but I am still getting the message at the 
   top of my admin panels “Plugin not fully activated yet. Please generate the free
   API key to enable audit logging, integrity checking, email alerts and other tools.”
   I’ve already chatted with someone on the plugin website, and they advised me 
   to contact support here.
 * [https://wordpress.org/plugins/sucuri-scanner/](https://wordpress.org/plugins/sucuri-scanner/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [yorman](https://wordpress.org/support/users/yorman/)
 * (@yorman)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/api-key-not-working-6/#post-7041472)
 * I do not have access to the database of API keys so I do not know what key corresponds
   to your website, but I can generate a new one if you send me an email at `[deleted]`_(
   deleted to reduce spam)_ with the domain name and email address that you want
   to associate to the key. I will reply to the email with instructions of how to
   insert the key in the plugin’ settings so it is activated.
 *  Thread Starter [adashmore](https://wordpress.org/support/users/adashmore/)
 * (@adashmore)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/api-key-not-working-6/#post-7041492)
 * The email you sent was deleted in the comment thread. Is there a way to privately
   send a message?
 * – Pat
 *  [yorman](https://wordpress.org/support/users/yorman/)
 * (@yorman)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/api-key-not-working-6/#post-7041496)
 * You probably got a copy of the original comment _(with my corporate email on 
   it)_ in your own inbox, if not then simply send the same details I asked to [info@sucuri.net](https://wordpress.org/support/topic/api-key-not-working-6/info@sucuri.net?output_format=md)
   and copy the link of this ticket so they know what it is about, the support team
   will happily generate the API key for you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘API key not working’ is closed to new replies.

 * ![](https://ps.w.org/sucuri-scanner/assets/icon-256x256.png?rev=2875755)
 * [Sucuri Security - Auditing, Malware Scanner and Security Hardening](https://wordpress.org/plugins/sucuri-scanner/)
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 * [Active Topics](https://wordpress.org/support/plugin/sucuri-scanner/active/)
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 * 3 replies
 * 2 participants
 * Last reply from: [yorman](https://wordpress.org/support/users/yorman/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/api-key-not-working-6/#post-7041496)
 * Status: resolved