Title: API key not getting saved &#8211; Using cloud version
Last modified: August 24, 2016

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# API key not getting saved – Using cloud version

 *  Resolved [sjdinfotech](https://wordpress.org/support/users/sjdinfotech/)
 * (@sjdinfotech)
 * [11 years ago](https://wordpress.org/support/topic/api-key-not-getting-saved-using-cloud-version/)
 * We are a cloud paid version member and used the cloud plugin.
 * We run latest version of WP and the plugin. When trying to save the API key in
   the plugin page and hit Save Changes button, the page gets refreshed and the 
   API key disappears from the Cloud optimization API Key field. And we continuously
   see “EWWW I.O. Cloud requires an API key to optimize images. Purchase an API 
   key. Then, enter it on the settings page”
 * Can the plugin developer help us out?
 * [https://wordpress.org/plugins/ewww-image-optimizer-cloud/](https://wordpress.org/plugins/ewww-image-optimizer-cloud/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [nosilver4u](https://wordpress.org/support/users/nosilver4u/)
 * (@nosilver4u)
 * [11 years ago](https://wordpress.org/support/topic/api-key-not-getting-saved-using-cloud-version/#post-6063399)
 * [https://ewww.io/contact-us/](https://ewww.io/contact-us/)

Viewing 1 replies (of 1 total)

The topic ‘API key not getting saved – Using cloud version’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ewww-image-optimizer-cloud_b5c8d7.
   svg)
 * [EWWW Image Optimizer Cloud](https://wordpress.org/plugins/ewww-image-optimizer-cloud/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ewww-image-optimizer-cloud/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ewww-image-optimizer-cloud/)
 * [Active Topics](https://wordpress.org/support/plugin/ewww-image-optimizer-cloud/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ewww-image-optimizer-cloud/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ewww-image-optimizer-cloud/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [nosilver4u](https://wordpress.org/support/users/nosilver4u/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/api-key-not-getting-saved-using-cloud-version/#post-6063399)
 * Status: resolved