Support » Plugin: Facebook for WooCommerce » API Key no longer Valid

  • It is giving me this error.
    Settings
    Your API key is no longer valid. Please click “Settings > Advanced Options > Update Token”.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The same error is appearing to me. Could you help?

    Client also seeing this issue.
    @brijdesignstudio and @opportunus did you happen to change the catalogue/collection of products you were syncing? This is what my client said they did and tonight I will be looking to see if this is the cause.
    If I solve I will post the solution but any extra info will help.

    lyonbeton

    (@lyonbeton)

    Hello,
    same issue here.
    And when I click on the “settings” button, I’ve got this error message from facebook:
    “Sorry, something went wrong.
    We’re working on getting this fixed as soon as we can.

    Go Back”

    Anyone working on that issue at facebook? Please give us some feedback.

    xoxgregxox

    (@xoxgregxox)

    Hi
    Same issue here. But only the last products that I upload are not synced.
    And when I click on the “settings” button, I’ve got this error message from facebook:
    “Sorry, something went wrong.
    We’re working on getting this fixed as soon as we can.

    Go Back”

    I try to update the plugin from 1.9.7 to 1.9.10 but it doesn’t work. I looks like it’s been updated, but when I refresh the page, the plugin is still in 1.9.7.

    dlega online

    (@dlega-online)

    Hello,
    same issue than everybody and lyonbeton.

    “And when I click on the “settings” button, I’ve got this error message from facebook:
    “Sorry, something went wrong.
    We’re working on getting this fixed as soon as we can.
    Go Back””

    Anyone working on that issue at facebook? Please give us some feedback.

    bobteree

    (@bobteree)

    This plugin is a mess. I click on “settings” in the plugin in woocommerce. It attempts to go to Facebook settings page so that I can renew token, then the page goes totally white…There is an error message, but the page flashes so quickly, I can’t read it….I tried uninstalling, deactivating and then deleting plugin and then reinstalled…No improvement…Same errors. I have two other sites using this plugin that seem to work, but not this one…Same architecture…version of plugin and version of Woo and WordPress…At a loss. But this is completely broken for my client…

    bobteree

    (@bobteree)

    Oh, and the “Create Ad” and “Learn More” buttons/links do not work in the plugin either…Just dead links…

    Chandresh77

    (@chandresh77)

    Your API key is no longer valid. Please click “Settings > Advanced Options > Update Token”. I did changes as per requirement but next day again same error i sync with woocommerce on facebook products name coming in small case. requesting you to look into this and do needful.

Viewing 8 replies - 1 through 8 (of 8 total)
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